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Operating Hours:
9.00am - 12.30pm ; 2.00pm - 5.30pm (Mon - Fri)
Closed on Saturdays, Sundays and Singapore Public Holidays
We view complaints seriously. If you are not entirely satisfied with any aspect of our service, do let us know and we will strive to address your concerns. On receipt of your complaint, we will acknowledge your case with a case reference number within two business days followed by a thorough investigation. A resolution shall be communicated to you within 14 business days from the acknowledgement date. As some matters may be more complex, we may require more time to resolve them, in which, we will also provide you with an interim status update. You may contact us at:
Email: customercare@phillip.com.sg
Phone: 6535 3685
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