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Blank Screen (Viewer Not Found)
 
The cause of Blank Screen (Viewer Not Found) when loading the Live Prices could be due to lack of a Java software in your computer or outdated Java software. To check whether you have a Java software in your system, click here.

Choose either ONE of the following Java software for installation:
  1. JavaTM Sun Microsystems (Recommended)

    - Java 2 Runtime Environment (For all Windows)

 

  1. Microsoft Virtual Machine

    - Microsoft VM build 3802 for Windows 95/98/ME/NT4.0

    - Microsoft VM for Windows 2000