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The Help You Need is Right Here…. ….
At Phillip
Securities, we take pride in providing our customers/you with the
highest level of quality customer service and support.
Your enquiries and
feedback are of utmost importance to us.
Please
let us know of any assistance you might need and tell us about your
experience with us. We will also take steps to resolve any disputes*
that you may have with us in the fastest possible time.
* All our customer service hotlines
are closed on Saturdays, Sundays and Public Holidays.
# If you are an existing customer, you
can also contact your trading representative
for urgent matters.
For Operating Hours and Location
of Investor Centres, Click Here
*Should you contact us through email, kindly
provide us with the following details for ease of investigations:
- Account Number
- Date and Time of Transaction
- What is the Error/ Dispute
- Disputed Amount
You will hear from us within 1
working day upon receiving your feedback.
We seek your understanding that we may need more time to investigate,
depending on the nature of the dispute and we will keep you informed
accordingly.
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