Important Announcements

POEMS Announcement regarding Outage

Last Updated: January 14, 2020

We would like to inform you that a power outage occurred at approximately 7.50pm (SGT) on Monday 13 January 2020 at Raffles City building, where our main office is located. Trading activity on some platforms was disrupted. At 9.25pm, the Raffles City building’s power supply was gradually restored and the affected trading services started to recover. By 12.12am, all our platforms returned to normal.

We apologise for any inconvenience caused. If you wish to check your order status, you may contact your trading representative or our Customer Service at +65 6531 1555 or