Frequently Asked Questions

Online Contra Statements

What is Online Contra statement and what are the advantages?

It is an electronic version of your contra statement for equity trades done via the trading account. Instead of receiving paper contra statements, clients will be able to see it online. The advantages includes being able to viewing of the breakdown of their contra statements online, therefore enhancing the speed and convenience for reconciling your trades. The statements breakdown stays in the POEMS up to 12 months.  

How can I be eligible for this feature?

Any client with POEMS access would be able to view the online contra statements via his POEMS account.  

What and where can I see from this Online Contra statement?

Clients can see the breakdown of purchases and sales contract for their equity trades via POEMS 2.0 and POEMS Mercury. The amount gained or loss will be shown clearly.  

How does it work? ** Step by step guide

Clients can view the Online Contra statements under STOCKS>ACCT MGMT
Step 1. ACCT MGMT >STOCKS> Outstanding Position (For current outstanding trades)
Step 2. Click on the Contra statement number
Step 3. A pop-up box will appear once the Contra statement number is clicked. The contra statement remains accessible after the transaction is settled in the following places. (Applicable to only Phillip Cash Management, margin, Phillip Financial and custodian accounts)

Will I still receive physical Contra statements?

No. Online Contra statements are now obtainable electronically via POEMS 2.0 and POEMS Mercury.  

Is there any charge for Online Contra statements?

No charge for viewing contra statements electronically. In fact, client saves time and effort since all details are retrievable via their POEMS accounts.  

How long can we view the Online Contra statements?

As the Online contra statements will appear in the outstanding position, this month’s transactions and transaction history, clients can view this up to 12 months year to date. You can view the online contra statements up to 12 months year to date on Outstanding Position, This Month’s Transactions and Transaction History on POEMS 2.0 and POEMS Mercury.

On which platform can I view the statements?

Your statements can be viewed on POEMS 2.0 and POEMS Mercury.