Frequently Asked Questions

Account Opening Overview

Can I open an Account if I have a trading account with another securities firm?

Yes, there is no restriction to the number of trading accounts you can open.

Will I be able to open a Corporate Account Online?

We do not cater to Online Corporate Account opening at the moment. Please bear with us while we work on this. In the meantime, kindly visit our Phillip Investor Centres to obtain and fill in the required forms.

How long does it take to process a new Account?

With MyInfo verification, you will be able to receive your account number immediately. Your account will be activated for trading within 2 working days, subjected to approval and clearance by the proper authorities. For non-MyInfo verification, account opening will take 2 working days after bill payment verification is received.

I have not heard back from your company since I submitted my application online, who can I contact?

You may contact our General Hotline at +65 6531 1555 to check on the status of your account opening.