Frequently Asked Questions
Account Opening Overview
How long does it take to process a new Account?
You will be able to open an Account instantly if all requirements are met.
Upon successful Account opening, you will receive an email notification
What should I do after my Account is ready to trade?
Fund your Account through PayNow or FAST. You can trade/invest within 15 minutes (excluding Singapore market trades via Cash Management Accounts, as account linkage requires CDP approval)
Please remember to complete:
- W8Ben Form (for US stocks)
- CAR & CKA Form (for SIP)
- RWS Form (for foreign-listed investment products)
Sign up for complimentary Live Price and update CPF/SRS account number
For trading limit increase from the day following your Account opening, please call your Trading Representative or Customer Experience Unit at 6531 1555 or email talktophillip@phillip.com.sg
Comparison of Cash Plus Account and Cash Management Account
| Cash Plus | Cash Management | |
| Client’s CDP Linkage | ||
| Low Commission Charges | ||
| Margin Facility | ||
| Excess Funds Management Facility | ||
| CPF/SRS Trades |
What is a CDP account?
The Central Depository Account, or generally referred to as CDP, is an account that holds all the shares you purchased on the open market safely. A CDP, run by the Singapore Stock Exchange (SGX), serves as a security for all of your stocks.
Will I be able to open a Corporate Account Online?
We do not cater to Online Corporate Account opening at the moment. Please bear with us while we work on this. In the meantime, kindly visit our Phillip Investor Centres to obtain and fill in the required forms.
Can I open a joint Account?
You can open joint Cash Plus Account via www.poems.com.sg/open-an-account.
Alternatively, you can open a joint Cash Management Account or other Account types at your nearest Phillip Investor Centre.
Alternatively, you can open a joint Cash Management Account or other Account types at your nearest Phillip Investor Centre.
Can I open an Account if I have a trading account with another securities firm?
Yes, there is no restriction to the number of trading accounts you can open.
I have not heard back from your company since I submitted my application online, who can I contact?
You may contact our General Hotline at +65 6531 1555 to check on the status of your account opening.
