Frequently Asked Questions

Most Popular Questions

 Why is my account suspended and how can I re-activate it?

To protect our customers' accounts from unauthorised access, account suspension will occur after 3 unsuccessful attempts.

To unsuspend your account, please click here for more information. Alternatively, you may contact our Customer Experience Team at 6531 1555 for assistance.

Other faq that might help you

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Available from 8:30 am – 12.00 am on weekdays, 8:30 am – 1.00 pm on Saturdays

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