Why is my account suspended and how can I re-activate it?

Generally, account suspension happens when:
  • Clients key in the wrong account number with the right password more than 3 times.
  • Clients key in the wrong password with the right account number more than 3 times.
You may re-activate your account by click here. Alternatively, you may contact our Customer Experience Team at 6531 1555 during office hours.

Note:Your password is case sensitive.

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