Frequently Asked Questions
POEMS Mobile 3
What is the login credential for POEMS Mobile 3?
Can account holders log in using their email address and/or mobile number?
I do not have a POEMS account. How do I sign up as a registered user to use POEMS Mobile 3 App?
What are the premium features that are accessible to registered users are able to access?
I am a registered user. How do I open a POEMS Account on POEMS Mobile 3 App?
What is the difference between POEMS Mobile 3 and POEMS Mobile 2.0?
What are the tradable assets on POEMS Mobile 3 App?
What are the markets / exchanges supported on POEMS Mobile 3 App?
What are the features available on POEMS Mobile 3 App?
I have some watchlists in POEMS 2.0/POEMS Mobile 2.0/POEMS Pro, do I still have to re-create new watchlists in POEMS Mobile 3 App?
Is the order status in POEMS Mobile 3 App synced across the POEMS suite of platforms (POEMS 2.0, POEMS Mobile 2.0, POEMS Pro)?
What are the types of orders I can place on POEMS Mobile 3 App?
What are the order validities available on POEMS Mobile 3 App?
How do I find my Portfolio?
How do I find my outstanding positions?
How do I convert currency?
How do I join the community group and am I allowed to join more than one group?
How do I trade US Asian Hours on POEMS Mobile 3?
Can I buy/sell during US Asian Hours as well as Regular Trading Hours?
How do I open a SMART Portfolio (Robo) Account on POEMS Mobile 3 App?
How do I change background theme?
Is 2FA (Two-Factor Authentication) supported on POEMS Mobile 3 App?
Can I deposit funds into my account using POEMS Mobile 3 App?
Can I withdraw funds from my amount using POEMS Mobile 3 App?
Can I change my password on the POEMS Mobile 3 App?
Can I update my contact details using POEMS Mobile 3 App?
How do I log out from the App?
What are the supported operating systems and devices for POEMS Mobile 3 App?
Is there a POEMS Mobile 3 App user guide that I can refer to?
Can I access POEMS Mobile 3 App when I am overseas?
Who can I contact if I need help?
Can I change the duration after which POEMS Mobile 3 automatically logs me out?
