Frequently Asked Questions

POEMS Mobile 3

 Is the order status in POEMS Mobile 3 synced across the POEMS suite of platforms (POEMS 2.0, POEMS Mobile 2.0, POEMS Pro)?


Yes, the orders that you placed through POEMS Mobile 3 will be reflected in the order status page in POEMS 2.0 and POEMS Mobile 2.0, and vice-versa.

For POEMS Pro, specifically the SGX market, you would only be able to view the SGX Limit and Stop Limit day orders placed through POEMS Pro on POEMS Mobile 3. However, for foreign markets, only working Limit Orders placed through POEMS Pro will be shown on POEMS Mobile 3. For the advanced order types, it will be reflected in POEMS Mobile 3 only when the orders are triggered as a Limit Order. CFD Synthetic Orders placed through POEMS Pro will not be reflected on other platforms until the order is filled.


Other faq that might help you



Did this answer your question?           

Still cannot get your problem solved?

Call our Customer Service at 6531 1555 | Available from 8:45 am - 12.00 am on weekdays