Frequently Asked Questions

POEMS Pro

 Is the order status in POEMS Pro synced across the POEMS suite of platforms (POEMS 2.0, POEMS Mobile 2.0, POEMS Mobile 3)?


For SGX market, you are only able to view, amend and/or withdraw SGX Limit and Stop Limit day orders placed through POEMS Pro on POEMS 2.0, POEMS Mobile 2.0 and POEMS Mobile 3.

To view the orders, simply go to the ‘Order Status’ tab, under ‘Today’s Orders’. Likewise, the orders placed using POEMS 2.0 or POEMS Mobile will be reflected on POEMS Pro. You may view, amend and/or withdraw these orders using POEMS Pro.

However, for foreign markets, only working Limit Orders placed through POEMS Pro will be shown on POEMS 2.0 and POEMS Mobile 2.0 and POEMS Mobile 3. For the advanced order types, it will be reflected in POEMS 2.0, POEMS Mobile 2.0 and POEMS Mobile 3 only when the orders are triggered as a Limit Order. CFD Synthetic Orders placed through POEMS Pro will not be reflected on other platforms until the order is filled.


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