Frequently Asked Questions
SIPs – CAR / CKA
How do I submit the CAR and CKA Assessment?
You may complete the CAR and CKA Assessment through one of the following ways:
1) Log in to your online trading account via POEMS 2.0 platform. Complete and submit the CAR and CKA Form by going to “Acct Mgmt” > “Stocks” > “CAR & CKA Form” > "Submit".
2) Approach any Phillip Investor Centre or contact your Trading Representative to complete the physical CAR & CKA Form or email the scanned copy to your Trading Representative.
Other faq that might help you
- What is Customer Knowledge Assessment (CKA) and Customer Account Review (CAR)?
- What are Specified Investment Products (SIPs)?
- Who will be exempted from CAR/CKA?
- Do I have to go through CAR or CKA modules and SGX Online Education on SIPs if I want to trade in only selected products? Is it compulsory?
- Do I need to open a separate account to trade SIPs?
- How do I know if a counter is a SIP?
- With counters being labelled as “@”, does it affect my trading?
- Where can I find more information about SIPs?
- How do I submit the CAR and CKA Assessment?
- What is the validity period if I qualify for CKA and CAR?
- How can I be considered to have the relevant knowledge and experience to trade Specified Investment Products?
- What happens if I do not meet any of the assessment criteria?
- How should I proceed after completing the E-learning for CKA (CFD)?
- Is there any cost attached to the CAR or CKA module and SGX Online Education on SIP?
- Can I go through SGX Online Education on SIPs even if I do not wish to invest or if my broker has assessed that I can already trade in SIPs?
- What do I need to do if I fail the SGX Online Education but still wish to trade or continue trading in listed SIPs?
- What are Excluded Investment Products (EIPs)?
- If I did not pass the CAR, can I trade foreign shares that are classified as EIP?
- What about joint account holders? Do both account holders have to complete the CAR/ CKA assessment?
- I already have an existing Phillip Securities account. Do I have to go through the CAR/ CKA assessment again if I open another account with Phillip Securities?
- If I have already gone through the CAR/ CKA with another broking firm, do I have to go through the assessment with Phillip Securities to trade SIPs?
- Can retail customers who have previously been assessed to have relevant knowledge or experience in derivatives and/or unlisted SIPs (i.e. they passed the CAR and/or CKA) request for financial advice?
- Can I satisfy the assessment if I have previous trading experience (>6 trades) with other broking houses?
- Is my Trading Representative qualified to trade SIPs? How does it affect me?
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