Frequently Asked Questions

Live Currency Conversion

 How do I convert my currency?

You need to opt-in to multiple currency ledger under POEMS > Acct Mgmt > Stocks > Online Forms > Withdrawal & Conversion > Currency Conversion.

Step 1: Double-click the balance of the currency you would like to convert

Step 2: Enter the amount you would like to convert and select the currency you would like to convert it to.

Alternatively, you can start with currency conversion, then enter your desired amount.

Note: The convertible amount is subject to your credit balance in your account.

Step 3: Enter your password and click submit.

Step 4: Please confirm your currency conversion request in the pop-up window.

Step 5: Once confirmed, your conversion history will be shown on the left and the amount will be converted immediately.

*Only Applicable for Stock Ledger

Other faq that might help you

Did this answer your question?           

Still cannot get your problem solved?

Call our Customer Service at 6531 1555

Available from 8:30 am – 12.00 am on weekdays, 8:30 am – 1.00 pm on Saturdays

Contact us to Open an Account

Need Assistance? Share your Details and we’ll get back to you