Frequently Asked Questions

Market Data & Rewards

 Why am I unable to redeem Shopee Vouchers?


This can happen for one of three reasons:
1. As each Customer can only redeem S$10 and S$15 Shopee vouchers (total S$25 Shopee vouchers) per month, you may have hit the maximum redemption value for the month.
2. You have insufficient reward points for redemption.
3. You are using a Cash Trading Account. You may wish to convert to Cash Management Account to enjoy this reward.

Other faq that might help you



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