常见问题解答

投资者教育

 电子交易的风险

2.1 实时价格
• 网络连接的速度和质量会影响POEMS实时价格的体现及准确度。• 建议网上交易时使用宽带网络连接。  
2.2 密码
• 交易密码必须时刻保密。• 定期更换交易密码。 • 请务必记住密码且不要将密码写在纸上。 • 记住时刻删除浏览器缓冲文件和浏览历史以清除账户信息。 • 建议您不要使用浏览器提供的“自动键入”功能保存个人用户名和密码。应用此项功能后,在文本框输入前几个字母或是汉字的时候,该控件就能从存放数据的文本或是数据库里将所有以这些字母开头的数据提示给用户,供用户选择  
2.3 病毒、间谍软件和广告插件
• 在电脑或移动设备上安装最新版本的杀毒软件和间谍软件程序。• 定期扫描电脑或移动设备,隔离或删除电脑中的病毒/间谍软件/广告插件。 • 避免从未知或可疑网站等来源下载程序或邮件附件。  
2.4 网络钓鱼
• 网络钓鱼是一种违法欺诈行为,试图通过电子手段伪造可靠链接进而获取敏感信息,如用户名,密码和信用卡信息等。• 网络钓鱼往往以邮件或即时短信等形式进行,且常常指示用户在某网址内输入个人信息等细节。 • 为了防止受网络钓鱼侵犯,不要向任何人泄露您的密码。对任何要求您提供账户等敏感信息的邮件或即时短信都要保持怀疑态度。 • 若您收到类似邮件或短信,不要回复也不要点击链接进入 • 坚持通过URL www.poems.com.sg 进入我们的网站。  
2.5 保护您的无线网络
• 无线网通过无线电波输入信息,因而更容易受到他人入侵。您需要采取附加措施保护您的无线网络。• 在无线路由器上设置WPA2保护协议。 • 设立独特且不容易被猜出的SSID(服务集合标志符)。 • 更换无线路由器默认的用户密码和用户名。  
2.6 网络交易存在的其它风险
在网上进行交易时,您可能会遇到以下情况:订单传输或订单确认出现延迟,或因为电子交易的速度问题无法及时取消错误订单等。在上述几种情况下,您可以联系交易服务台寻求帮助,点击此处可获得联系方式。离开电脑时,不要将电脑停留在网上交易界面,警惕将网上交易账户提供给未经授权人员时所面临的风险。如需了解与密码保护有关的防御性措施,请参考2.2章节。  

Other faq that might help you


Did this answer your question?           

Still cannot get your problem solved?

Call our Customer Service at 6531 1555

Available from 8:30 am – 12.00 am on weekdays, 8:30 am – 1.00 pm on Saturdays


联系我们开设账户

需要帮助吗?请分享您的详细资料,我们会给您答复。

IMPORTANT INFORMATION

This material is provided by Phillip Capital Management (S) Ltd (“PCM”) for general information only and does not constitute a recommendation, an offer to sell, or a solicitation of any offer to invest in any of the exchange-traded fund (“ETF”) or the unit trust (“Products”) mentioned herein. It does not have any regard to your specific investment objectives, financial situation and any of your particular needs. You should read the Prospectus and the accompanying Product Highlights Sheet (“PHS”) for key features, key risks and other important information of the Products and obtain advice from a financial adviser (“FA“) pursuant to a separate engagement before making a commitment to invest in the Products. In the event that you choose not to obtain advice from a FA, you should assess whether the Products are suitable for you before proceeding to invest. A copy of the Prospectus and PHS are available from PCM, any of its Participating Dealers (“PDs“) for the ETF, or any of its authorised distributors for the unit trust managed by PCM.  

An ETF is not like a typical unit trust as the units of the ETF (the “Units“) are to be listed and traded like any share on the Singapore Exchange Securities Trading Limited (“SGX-ST”). Listing on the SGX-ST does not guarantee a liquid market for the Units which may be traded at prices above or below its NAV or may be suspended or delisted. Investors may buy or sell the Units on SGX-ST when it is listed. Investors cannot create or redeem Units directly with PCM and have no rights to request PCM to redeem or purchase their Units. Creation and redemption of Units are through PDs if investors are clients of the PDs, who have no obligation to agree to create or redeem Units on behalf of any investor and may impose terms and conditions in connection with such creation or redemption orders. Please refer to the Prospectus of the ETF for more details.  

Investments are subject to investment risks including the possible loss of the principal amount invested. The purchase of a unit in a fund is not the same as placing your money on deposit with a bank or deposit-taking company. There is no guarantee as to the amount of capital invested or return received. The value of the units and the income accruing to the units may fall or rise. Past performance is not necessarily indicative of the future or likely performance of the Products. There can be no assurance that investment objectives will be achieved.  

Where applicable, fund(s) may invest in financial derivatives and/or participate in securities lending and repurchase transactions for the purpose of hedging and/or efficient portfolio management, subject to the relevant regulatory requirements. PCM reserves the discretion to determine if currency exposure should be hedged actively, passively or not at all, in the best interest of the Products.  

The regular dividend distributions, out of either income and/or capital, are not guaranteed and subject to PCM’s discretion. Past payout yields and payments do not represent future payout yields and payments. Such dividend distributions will reduce the available capital for reinvestment and may result in an immediate decrease in the net asset value (“NAV”) of the Products. Please refer to <www.phillipfunds.com> for more information in relation to the dividend distributions.  

The information provided herein may be obtained or compiled from public and/or third party sources that PCM has no reason to believe are unreliable. Any opinion or view herein is an expression of belief of the individual author or the indicated source (as applicable) only. PCM makes no representation or warranty that such information is accurate, complete, verified or should be relied upon as such. The information does not constitute, and should not be used as a substitute for tax, legal or investment advice.  

The information herein are not for any person in any jurisdiction or country where such distribution or availability for use would contravene any applicable law or regulation or would subject PCM to any registration or licensing requirement in such jurisdiction or country. The Products is not offered to U.S. Persons. PhillipCapital Group of Companies, including PCM, their affiliates and/or their officers, directors and/or employees may own or have positions in the Products. Any member of the PhillipCapital Group of Companies may have acted upon or used the information, analyses and opinions herein before they have been published. 

This advertisement has not been reviewed by the Monetary Authority of Singapore.  

 

Phillip Capital Management (S) Ltd (Co. Reg. No. 199905233W)  
250 North Bridge Road #06-00, Raffles City Tower ,Singapore 179101 
Tel: (65) 6230 8133 Fax: (65) 65383066 www.phillipfunds.com