POEMS Digital Token is a digital security token embedded within POEMS Mobile 2.0 and POEMS Mobile 3 that protects you against unauthorised access to
POEMS 2.0, POEMS Mobile 3 App and POEMS Pro.

Get added security when you use POEMS Digital Token

The all new POEMS Digital Token will replace the OneKey Token in adding a second level of authentication to keep your account safe and secure.
  • Seamless login to POEMS Mobile 3 App on your registered POEMS Digital Token device with background authentication
  • Hassle-free, it removes the need for a physical token
  • Enhance account security by preventing unauthorized user access
  • A single token that can be used across all POEMS suite of platforms

Download POEMS Mobile 3 App to activate your Digital Token

Frequently Asked Questions

You will need to use POEMS Digital Token in the following scenarios:

  • POEMS Mobile App 
    Authentication is done seamlessly in the background if you have paired the POEMS Digital Token with your mobile device. However, an OTP is required when you are logging into POEMS Mobile 2.0 or POEMS Mobile 3 App with an alternative mobile device; for example, iPad / Tablet.
  • POEMS 2.0 and POEMS Pro 
    Instant generation of OTP with your POEMS Digital Token from the Mobile App that you have last set up on. This can also be used to authenticate 2FA login to POEMS 2.0 App & POEMS Pro.
Currently, it is not compulsory to register for the POEMS Digital Token. However, we highly encourage you to do so to safeguard your online account.

You can do so by setting up the POEMS Digital Token on your new mobile device. This will automatically deactivate your POEMS Digital Token on your previous device. You can enable the POEMS Digital Token on your new device with the following steps:

POEMS Mobile 2.0 App:

Step 1: Login to your POEMS account

Step 2: Click on ‘here’

Step 3: Select how you would like to receive the activation code

Step 4: Enter the 6-digit code that will be sent via email or SMS

POEMS Mobile 3 App:

Step 1: Login to your POEMS account

Step 2: Click on ‘Click here’

Step 3: Select how you would like to receive the activation code

Step 4: Enter the 6-digit code that will be sent via email or SMS

You can generate an OTP with the following steps:

Step 1: Launch POEMS Mobile 2.0 or POEMS Mobile 3 App on your POEMS Digital Token enabled device and tap on the POEMS Digital Token icon.
Step 2: Enter the generated OTP on the POEMS trading platform to access your account

No, you are only allowed to set up the POEMS Digital Token on 1 mobile device. To access your account on an alternative mobile device, you will need to enter the OTP generated from your POEMS Digital Token enabled device.

You can continue to use 2FA on your POEMS Mobile 2.0 App.

You can set up 2FA via the POEMS Mobile 3 App, either via the system prompt when you first login or go to the "Me" tab > select Settings > select POEMS Digital Token > select "Active Token".

The 2FA will only appear on the App that you have last set up the digital token.

If you have set up 2FA on POEMS Mobile 3 App, you will need the OTP from POEMS Mobile 3 App to login to POEMS Mobile 2.0 App.

If you wish to revert to POEMS Mobile 2.0 App to retrieve your OTP, click on the link provided on the OTP page from POEMS Mobile 2.0 App.

If you choose not to set up 2FA on POEMS Mobile 3 App, please head over to POEMS Mobile 2.0 App for the OTP to login.

You may contact our Customer Experience Hotline at (65) 6531 1555 during office hours (8.45am to 5.30pm, Monday to Friday).

For more POEMS Digital Token FAQs, click here.

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IMPORTANT INFORMATION

This material is provided by Phillip Capital Management (S) Ltd (“PCM”) for general information only and does not constitute a recommendation, an offer to sell, or a solicitation of any offer to invest in any of the exchange-traded fund (“ETF”) or the unit trust (“Products”) mentioned herein. It does not have any regard to your specific investment objectives, financial situation and any of your particular needs. You should read the Prospectus and the accompanying Product Highlights Sheet (“PHS”) for key features, key risks and other important information of the Products and obtain advice from a financial adviser (“FA“) pursuant to a separate engagement before making a commitment to invest in the Products. In the event that you choose not to obtain advice from a FA, you should assess whether the Products are suitable for you before proceeding to invest. A copy of the Prospectus and PHS are available from PCM, any of its Participating Dealers (“PDs“) for the ETF, or any of its authorised distributors for the unit trust managed by PCM.  

An ETF is not like a typical unit trust as the units of the ETF (the “Units“) are to be listed and traded like any share on the Singapore Exchange Securities Trading Limited (“SGX-ST”). Listing on the SGX-ST does not guarantee a liquid market for the Units which may be traded at prices above or below its NAV or may be suspended or delisted. Investors may buy or sell the Units on SGX-ST when it is listed. Investors cannot create or redeem Units directly with PCM and have no rights to request PCM to redeem or purchase their Units. Creation and redemption of Units are through PDs if investors are clients of the PDs, who have no obligation to agree to create or redeem Units on behalf of any investor and may impose terms and conditions in connection with such creation or redemption orders. Please refer to the Prospectus of the ETF for more details.  

Investments are subject to investment risks including the possible loss of the principal amount invested. The purchase of a unit in a fund is not the same as placing your money on deposit with a bank or deposit-taking company. There is no guarantee as to the amount of capital invested or return received. The value of the units and the income accruing to the units may fall or rise. Past performance is not necessarily indicative of the future or likely performance of the Products. There can be no assurance that investment objectives will be achieved.  

Where applicable, fund(s) may invest in financial derivatives and/or participate in securities lending and repurchase transactions for the purpose of hedging and/or efficient portfolio management, subject to the relevant regulatory requirements. PCM reserves the discretion to determine if currency exposure should be hedged actively, passively or not at all, in the best interest of the Products.  

The regular dividend distributions, out of either income and/or capital, are not guaranteed and subject to PCM’s discretion. Past payout yields and payments do not represent future payout yields and payments. Such dividend distributions will reduce the available capital for reinvestment and may result in an immediate decrease in the net asset value (“NAV”) of the Products. Please refer to <www.phillipfunds.com> for more information in relation to the dividend distributions.  

The information provided herein may be obtained or compiled from public and/or third party sources that PCM has no reason to believe are unreliable. Any opinion or view herein is an expression of belief of the individual author or the indicated source (as applicable) only. PCM makes no representation or warranty that such information is accurate, complete, verified or should be relied upon as such. The information does not constitute, and should not be used as a substitute for tax, legal or investment advice.  

The information herein are not for any person in any jurisdiction or country where such distribution or availability for use would contravene any applicable law or regulation or would subject PCM to any registration or licensing requirement in such jurisdiction or country. The Products is not offered to U.S. Persons. PhillipCapital Group of Companies, including PCM, their affiliates and/or their officers, directors and/or employees may own or have positions in the Products. Any member of the PhillipCapital Group of Companies may have acted upon or used the information, analyses and opinions herein before they have been published. 

This advertisement has not been reviewed by the Monetary Authority of Singapore.  

 

Phillip Capital Management (S) Ltd (Co. Reg. No. 199905233W)  
250 North Bridge Road #06-00, Raffles City Tower ,Singapore 179101 
Tel: (65) 6230 8133 Fax: (65) 65383066 www.phillipfunds.com