Deposit Instructions

Important: Help Us Process Your Payments Smoothly

Transfers of funds from a bank account in your own name

Please note the following:

  • To ensure your payment is processed quickly and accurately, please include the correct payment reference.
  • Payments with missing or incorrect references require additional administrative handling and will incur a S$20 administrative fee.
  • If we are unable to identify the account for the fund deposit within 3 business days, the amount may be rejected and any applicable bank charges will be borne by you
  • Providing accurate details helps us serve you better and avoid unnecessary delays or fees!
Instant Fund Crediting ~15 minutes SGD only unless otherwise specified

Step 1 — Go to Deposit Funds

From the home screen, go to Account → Cash → Deposit Funds

Step 2 — Select PayNow

Under All deposit methods, tap PayNow — Scan/tap the QR code to deposit funds via your bank app

Step 3 — Save & scan QR code

Save the QR code to your photos and import it into your banking app, or scan directly. Your account reference is auto-filled. Do not amend the reference number.

Step 4 — Complete payment in your banking app

In your bank’s PayNow screen, confirm the reference number reflects your POEMS account number, enter your desired amount and transfer.

Standard Processing ~More than 1 WORKING DAY

Frequently Asked Questions

First check that the payment reference matches your 7-digit account number exactly. If correct, allow for the standard processing window (up to 15 minutes for instant methods, 1–2 days for standard). If funds still haven’t appeared after that window, contact us at talktophillip@phillip.com.sg with your transfer receipt.

Contact us immediately at talktophillip@phillip.com.sg if you believe you’ve entered an incorrect reference. Your payment will require manual processing and a S$20 + GST administration fee will be debited from your account. If we cannot identify your account within 3 business days, the amount may be rejected.

Refund timelines after a rejected payment: PayNow — up to 1 week. All other methods — at least 2 weeks. Any bank charges incurred.will be bear by client.

Multi-Currency Account (MCA) Transfer is only available between DBS accounts — i.e. from your own DBS Multi-Currency Account to Phillip Securities’ DBS MCA. If your bank account is with another bank (e.g. OCBC, UOB, Citibank), this method won’t work. Please use Telegraphic Transfer (TT) instead — note that TT processing times vary by bank.
Funds received during maintenance windows will be processed once the window closes.

All methods (daily): 5:00 AM – 6:00 AM and 11:30 PM – 12:00 AM
CFD accounts (additional): Mon–Fri 6:00 AM – 6:40 AM, and Saturday 6:00 AM through Monday 7:00 AM
Reference Format Guide

PSPL processes deposits strictly based on the trading account number in the payment reference. Do not include names, descriptions, or symbols.

  • Fewer than 7 digits? Add a leading zero. Eg:
  • Trading Account: 0123456
  • CFD Accounts: 0123456CFD

Do not include names, dashes, or spaces.

IMPORTANT INFORMATION

This material is provided by Phillip Capital Management (S) Ltd (“PCM”) for general information only and does not constitute a recommendation, an offer to sell, or a solicitation of any offer to invest in any of the exchange-traded fund (“ETF”) or the unit trust (“Products”) mentioned herein. It does not have any regard to your specific investment objectives, financial situation and any of your particular needs. You should read the Prospectus and the accompanying Product Highlights Sheet (“PHS”) for key features, key risks and other important information of the Products and obtain advice from a financial adviser (“FA“) pursuant to a separate engagement before making a commitment to invest in the Products. In the event that you choose not to obtain advice from a FA, you should assess whether the Products are suitable for you before proceeding to invest. A copy of the Prospectus and PHS are available from PCM, any of its Participating Dealers (“PDs“) for the ETF, or any of its authorised distributors for the unit trust managed by PCM.  

An ETF is not like a typical unit trust as the units of the ETF (the “Units“) are to be listed and traded like any share on the Singapore Exchange Securities Trading Limited (“SGX-ST”). Listing on the SGX-ST does not guarantee a liquid market for the Units which may be traded at prices above or below its NAV or may be suspended or delisted. Investors may buy or sell the Units on SGX-ST when it is listed. Investors cannot create or redeem Units directly with PCM and have no rights to request PCM to redeem or purchase their Units. Creation and redemption of Units are through PDs if investors are clients of the PDs, who have no obligation to agree to create or redeem Units on behalf of any investor and may impose terms and conditions in connection with such creation or redemption orders. Please refer to the Prospectus of the ETF for more details.  

Investments are subject to investment risks including the possible loss of the principal amount invested. The purchase of a unit in a fund is not the same as placing your money on deposit with a bank or deposit-taking company. There is no guarantee as to the amount of capital invested or return received. The value of the units and the income accruing to the units may fall or rise. Past performance is not necessarily indicative of the future or likely performance of the Products. There can be no assurance that investment objectives will be achieved.  

Where applicable, fund(s) may invest in financial derivatives and/or participate in securities lending and repurchase transactions for the purpose of hedging and/or efficient portfolio management, subject to the relevant regulatory requirements. PCM reserves the discretion to determine if currency exposure should be hedged actively, passively or not at all, in the best interest of the Products.  

The regular dividend distributions, out of either income and/or capital, are not guaranteed and subject to PCM’s discretion. Past payout yields and payments do not represent future payout yields and payments. Such dividend distributions will reduce the available capital for reinvestment and may result in an immediate decrease in the net asset value (“NAV”) of the Products. Please refer to <www.phillipfunds.com> for more information in relation to the dividend distributions.  

The information provided herein may be obtained or compiled from public and/or third party sources that PCM has no reason to believe are unreliable. Any opinion or view herein is an expression of belief of the individual author or the indicated source (as applicable) only. PCM makes no representation or warranty that such information is accurate, complete, verified or should be relied upon as such. The information does not constitute, and should not be used as a substitute for tax, legal or investment advice.  

The information herein are not for any person in any jurisdiction or country where such distribution or availability for use would contravene any applicable law or regulation or would subject PCM to any registration or licensing requirement in such jurisdiction or country. The Products is not offered to U.S. Persons. PhillipCapital Group of Companies, including PCM, their affiliates and/or their officers, directors and/or employees may own or have positions in the Products. Any member of the PhillipCapital Group of Companies may have acted upon or used the information, analyses and opinions herein before they have been published. 

This advertisement has not been reviewed by the Monetary Authority of Singapore.  

 

Phillip Capital Management (S) Ltd (Co. Reg. No. 199905233W)  
250 North Bridge Road #06-00, Raffles City Tower ,Singapore 179101 
Tel: (65) 6230 8133 Fax: (65) 65383066 www.phillipfunds.com