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Most Popular Questions
Can I change the duration after which POEMS Mobile 3 automatically logs me out?
You may change your session timeout via Settings > Account & Security > Session Timeout.
Why am I seeing delayed prices for foreign markets?
It is likely that your POEMS Account does not have live price access for the respective market. To subscribe for live price, simply log in to POEMS 2.0, go to ‘Market Data & Rewards’ tab, select ‘New Subscription’ and locate the live price you wish to subscribe.
For more information of market data subscription, please click here
What are the charges involved to appeal for a CASH contract to settle using CPF/SRS funds?
How do I opt-out of Securities Lending?
How do I know which securities I have lent?
You may view by logging into POEMS online under Scrip position for the securities and quantity that is loaned out.
For client who transferred shares into your SBL account, you can check your lending position by logging into POEMS Online, in the SBL module at www.poems.com.sg, which sets out the securities lent, quantity as well as the lending rate secured.
Why am I unable to redeem the Ryde+ Subscription?
You can also browse the topics below to find what you are looking for
Trading
- General
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- 2FA Risk Awareness
- Advanced Order Types
- SIPs - CAR / CKA
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- E-Statement
- Online Contra Statements
- Unit Share
- Market Data & Rewards
- Live Positions
- China A Shares
- European Markets
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- US Live Prices
- Live Cash Balance
- Live Currency Conversion
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- US Pre-Market Trading