POEMS Mobile 2.0

Simplify Your Trades

Multi-Asset, Multi-Market

With access to 9 global exchanges (SGX, NYSE, NYSE-MKT, NASDAQ, LSE, TSE, Bursa, HKEx, SSE-A), you can trade Equities, CFDs, Unit Trusts, Futures and Forex with just a single login. Now that watchlists are double in size and no longer limited , you can build a multi-asset, multi-market watchlist that comprises of your favourite counters.

Note: POEMS Mobile 2.0 watchlist is synchronised with your POEMS 2.0. Editing your watchlist in POEMS 2.0 will affect your POEMS Mobile 2.0 watchlist and vice versa).

Integrated Account Management

With one login, you can access your Portfolio, Outstanding Positions and Transaction History at one glance. Drawing sales proceeds? Simply do so through Online Forms – Fund Withdrawal and Currency Conversion at your convenience.

Top Movers Heatmap

The first local broker to offer mobile heatmap for global exchanges and top performing funds. With Top Movers, you can identify and track daily performance of market movement for Equities and Unit Trusts.

Smart, Multi-lingual News

Build your personalized newsfeed* from a wide range of news sources and receive news according to your preferred counters in Watchlists.

*Available in English & Chinese

POEMS Alerts On The Go

Be alerted for market movement, order statuses, promotions and account-related transactions anywhere you are.

*All depictions of trades by image are for illustrative purposes only and not a recommendation to buy or sell any particular financial instrument.

Smart Authentication*

Log into your account anytime with just your fingerprint (POEMS Touch ID) and Remember My Account feature. Logging into POEMS Mobile has never been easier!

*Available for iOS only.

POEMS Mobile 2.0

iPhone
iOS7.1 or later

Android
Android4.0 or later


POEMS Mobile 1.0

iPad 1.0
iOS4.3 or later

POEMS Mobile 2.0 is available for the iOS and Android devices:

OS: iOS 7.1 or later; Android 4.0 or later
Phase 1: iOS and Android Smartphone devices
Phase 2: iOS and Android Tablets

Click here to download directly from the respective app stores.
Alternatively:

  1. On your iPhone / Android Smartphone, locate Apple App Store (iPhone) / Google Play Store (Android smartphones)
  2. Search for POEMS SG 2.0 (under Finance Category)
  3. Tap on “Install” and allow download to complete
POEMS Mobile 2.0 is a multi-asset platform that offers trading for the following asset classes: Equities, Contracts for Difference (CFD / CFD-DMA), Unit Trusts, Futures, Forex, Gold
The following are the exchanges supported on POEMS Mobile 2.0 for equities:

Market (s) Supported Exchange (s)
Singapore SGX
Malaysia Bursa Malaysia
United States (US) NYSE, NASDAQ, AMEX
United Kingdom (UK) LSE
Japan TSE
Hong Kong HKEx
Shanghai SSE-A
POEMS Mobile shares the same login credentials (Account number and password) as the rest of the POEMS platforms.
You could have keyed in the wrong account number or password. Please note that the password is case sensitive.
Yes, you can. To do so:

  1. Login to app
  2. Go to Settings > Login and Passwords > Change Password

Kindly note that the change of password will apply to all of POEMS platform access.

Yes, this is customizable. After logging in, please go to Settings > Login and Passwords > Session Timeout.

Select <No session timeout>. Kindly note that this option prevents the app from logging user out; however passwords are still required for any transactions made after one hour of session inactivity.

The application may require strong internet connection and you may experience slow loading in areas with low network coverage. If this problem persists you should contact your mobile data subscriber or check your Wi-Fi connection.

POEMS Touch ID is currently available for the iOS devices.
Using the POEMS Touch ID allows user to log into the app without having to input your login credentials.

First time registration is required for POEMS Touch ID – on the login screen, simply tap on the “Touch ID” icon to register with your POEMS account number and password.

To de-activate or change an account activated for POEMS Touch ID: after log in, please go to Settings > Logins and Passwords > Enable Touch ID on Login and “turn off” the corresponding switch.
Yes, 2FA is supported on POEMS Mobile 2.0. However, activation or linkage of 2FA can only be done via POEMS 2.0 (desktop). For more information on 2FA activation, please click here.
Timeout errors are often attributable to a temporary fault to the server such as poor data connection or poor signal. Please switch to a stronger signal provider or contact your mobile data subscriber should this problem persists.
Yes. Standard POEMS online brokerage commissions apply. The latest online rates for respective markets can be found here.
Yes. As long as there is internet connection on your mobile phone, you can access POEMS Mobile 2.0. Internet connection can be via high speed mobile connection (i.e. 3G/4G) or Wi-Fi. Please check with your telecommunication service provider for the applicable roaming charges when you are overseas.
Yes, available for all margin account holders.

You will be able to add/delete your favourite counters to/from your watch lists on POEMS Mobile 2.0. All watchlists are synchronized with POEMS 2.0 (desktop). You will be able to create 10 watchlists from different exchanges/asset classes and customize it to your preference; each watchlist can save up to 50 instruments.

All watchlists are auto-saved on POEMS Mobile 2.0 and there is no need to import your instruments from previous POEMS Mobile apps.

All market information displayed are ‘live’ unless otherwise denoted by * which means that the information is delayed by 15 – 30 minutes.
You may access to the respective live prices in POEMS Mobile if you have subscribed to them. Otherwise, you will see delayed prices.nt number and password. You will only be able to log into one trading mode for POEMS at any given time.
You may choose to pay in cash, CPF or SRS in Singapore dollars or the traded currency (where applicable).
Your trading limits (Buy/Sell) will be shown at the bottom panel on the “Trade Screens” of your selected instrument.
All orders placed using POEMS Mobile 2.0 can be viewed, amended (quantities) and withdrawn from the Order Status screen. You can also view the status of your orders for the past 7 days in this module, including Good-Till-Date (GTD) orders.
Yes, the orders that you placed through POEMS Mobile 2.0 will be reflected in the order status page in POEMS 2.0 (desktop) and vice-versa.
POEMS Mobile 2.0 Alerts is an integrated alerts system comprising of

  1. Price Alerts: Push notifications to your designated mobile devices within seconds of your counter reaching your pre-determined condition(s). Choose from a variety of condition settings such as low or high price targets, percentage change targets or even volume targets. Price alerts feature is available for the following assets:
    1. Equities (all exchanges)
    2. CFD / CFD-DMA
    3. Unit Trusts
  2. Order Alerts: Be alerted for order-specific notifications. You can trigger alerts when your order has been received, done, rejected, withdrawn, amended and more.
  3. Account Alerts: Push notifications for account-related alerts such as margin calls or account ledger deficit
  4. Announcements: Important announcements such as system maintenance, trading holidays or promotions are triggered here.

POEMS Mobile 2.0 Alerts are synchronized with POEMS 2.0 (desktop). Kindly note that POEMS Mobile 2.0 Alerts is a value-added service provided to you free-of-charge. As the Push Notification Service is provisioned by Apple/Android operating systems, POEMS cannot guarantee the successful or timely receipt of the alerts.

“My News” refers to related news specific to the counters / instruments you have saved on your watchlists.

If you would prefer all news to be shown, you can “turn off” the auto detection option under the “News Options” setting found in the top right hand corner of the “News” module.

For funds withdrawal or currency conversion from your account, please go to “Online Forms” after logging into the app.

  1. Withdrawal Form – available actions:
    1. Deposit to Bank account
    2. Quick Cheque Deposit
    3. Collect Cheque Myself
    4. Telegraphic Transfer
    5. Transfer into your specified account
    6. POEMS Reward Redemption (Cash)
  2. b. Currency Conversion Form
    1. Convert a Specified Amount
    2. Convert to Offset Debit Balance

You can view all transactions performed for Online Forms under “Transaction History” on POEMS Mobile 2.0, or via the same module on POEMS 2.0 (desktop).

UT (Unit Trust) basket works like a shopping cart, and allows funds to be easily “checked out” in one transaction. Up to 5 funds can be added to UT Basket.

FX Invest is designed to facilitate forex trading easily. Within the module, you may view your currency pairs, latest transaction history and equity balances /available funds for your forex account.

Kindly note that a separate Futures/Forex account must be opened or maintained under Phillip Futures in order to access FX Invest.

For security reasons, we strongly advise all users to perform a logout after each session. This can be done by tapping on the Menu > Logout (last option).
The older versions (or POEMS Mobile 1.0) will be maintained only for a short period of time and will be removed from the app stores in due course. We will inform all users on the discontinuation of the older version (or POEMS Mobile 1.0) closer to date.
You can download the POEMS Mobile 2.0 User Guide or contact your Trading Representatives (TRs) to find out more our POEMS Mobile 2.0 exclusive promotions.