How can I update the cost price of my position(s)?

You may contact your trading representative and provide us with your computed cost price of up to 4 decimal places.

Why is the cost price shown for my position incorrect?

The cost price is susceptible to reporting error in particular to position transfers or when corporate action takes place. The cost price is for reference only and has no impact on your portfolio valuation.

Do I need to set up the Digital Token again if I delete the app and reinstall it?

Yes, you will need to set up the Digital Token again after reinstalling the app.

I am a corporate account holder. I had previously set up 2FA on the old version, and now I’ve installed the latest version of POEMS Mobile 2.0 App (2.11.23) or POEMS Mobile 3 App (3.3.42) onwards. How can the 2FA authorised users set up the digital token on multiple devices?

If a digital token has already been set up on one device, authorised users logging in from another device will still be prompted to enter the 2FA OTP.

To enable the digital token on additional devices, each authorised user should tap on “Click here if you wish to enable POEMS Digital Token on this device” after logging in and follow the on-screen instructions to complete the setup.

I am a joint account holder and have installed the latest version of POEMS Mobile 2.0 App (2.11.23) / POEMS Mobile 3 App (3.3.42) onwards, but I don’t see the option to set up the digital token on my secondary device.

Since you’ve already set up the digital token on one device for your joint account, logging in on a secondary device will still require you to enter the 2FA OTP.

For the secondary device, please tap on “Click here if you wish to enable POEMS Digital Token on this device” to proceed with the token setup.

I am a corporate account holder and would like to remove some of my 2FA authorised users from my corporate account. How can I update the list of authorised users?

You may submit the Corporate Account Two-Factor Authentication (2fa) Authorised User(S) Details For POEMS Access form to your Trading Representative using your registered corporate email address in our records.

I am a corporate account holder and would like to set up the digital token in multiple devices for my 2FA authorised users, how do I update the 2FA authorised user list?

You may submit the Corporate Account Two-Factor Authentication (2FA) Authorised User(s) Details For POEMS Access form to your Trading Representative using your registered corporate email address in our records.

Can a corporate account use the POEMS Digital Token on more than one device?

Yes, corporate account holders can now link the POEMS Digital Token to multiple mobile devices according to their 2FA authorised user list. This feature is only available on POEMS Mobile 2.0 App (version 2.11.23) and POEMS Mobile 3 App (version 3.3.42) onwards.

To update the 2FA authorised user list, you may submit the Corporate Account Two-Factor Authentication (2fa) Authorised User(S) Details For POEMS Access form to your Trading Representative using your registered corporate email address in our records.

How do I qualify as an Accredited Investor using Net Personal Assets?

To qualify as an Accredited Investor under the Net Personal Assets criterion, your total personal assets must exceed S$2,000,000.

This includes cash and savings, investment holdings (such as stocks, bonds, or unit trusts), CPF balances, and properties.

If you are including your primary residence, only up to S$1,000,000 of its net value can be counted towards the S$2,000,000 requirement. The remaining amount must come from other eligible assets.

How do I withdraw money from POEMS CFD MT5 account to POEMS CFD account?

POEMS 2.0 Web

Login > Acct Mgmt. > CFD > Meta Trader 5 > Fund Transfer (from POEMS CFD MT5 account)

POEMS Mobile 3

Login > Me (bottom shortcut bar) > MT5 CFD > Fund Transfer (from POEMS CFD MT5 account)

Contact us to Open an Account

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IMPORTANT INFORMATION

This material is provided by Phillip Capital Management (S) Ltd (“PCM”) for general information only and does not constitute a recommendation, an offer to sell, or a solicitation of any offer to invest in any of the exchange-traded fund (“ETF”) or the unit trust (“Products”) mentioned herein. It does not have any regard to your specific investment objectives, financial situation and any of your particular needs. You should read the Prospectus and the accompanying Product Highlights Sheet (“PHS”) for key features, key risks and other important information of the Products and obtain advice from a financial adviser (“FA“) pursuant to a separate engagement before making a commitment to invest in the Products. In the event that you choose not to obtain advice from a FA, you should assess whether the Products are suitable for you before proceeding to invest. A copy of the Prospectus and PHS are available from PCM, any of its Participating Dealers (“PDs“) for the ETF, or any of its authorised distributors for the unit trust managed by PCM.  

An ETF is not like a typical unit trust as the units of the ETF (the “Units“) are to be listed and traded like any share on the Singapore Exchange Securities Trading Limited (“SGX-ST”). Listing on the SGX-ST does not guarantee a liquid market for the Units which may be traded at prices above or below its NAV or may be suspended or delisted. Investors may buy or sell the Units on SGX-ST when it is listed. Investors cannot create or redeem Units directly with PCM and have no rights to request PCM to redeem or purchase their Units. Creation and redemption of Units are through PDs if investors are clients of the PDs, who have no obligation to agree to create or redeem Units on behalf of any investor and may impose terms and conditions in connection with such creation or redemption orders. Please refer to the Prospectus of the ETF for more details.  

Investments are subject to investment risks including the possible loss of the principal amount invested. The purchase of a unit in a fund is not the same as placing your money on deposit with a bank or deposit-taking company. There is no guarantee as to the amount of capital invested or return received. The value of the units and the income accruing to the units may fall or rise. Past performance is not necessarily indicative of the future or likely performance of the Products. There can be no assurance that investment objectives will be achieved.  

Where applicable, fund(s) may invest in financial derivatives and/or participate in securities lending and repurchase transactions for the purpose of hedging and/or efficient portfolio management, subject to the relevant regulatory requirements. PCM reserves the discretion to determine if currency exposure should be hedged actively, passively or not at all, in the best interest of the Products.  

The regular dividend distributions, out of either income and/or capital, are not guaranteed and subject to PCM’s discretion. Past payout yields and payments do not represent future payout yields and payments. Such dividend distributions will reduce the available capital for reinvestment and may result in an immediate decrease in the net asset value (“NAV”) of the Products. Please refer to <www.phillipfunds.com> for more information in relation to the dividend distributions.  

The information provided herein may be obtained or compiled from public and/or third party sources that PCM has no reason to believe are unreliable. Any opinion or view herein is an expression of belief of the individual author or the indicated source (as applicable) only. PCM makes no representation or warranty that such information is accurate, complete, verified or should be relied upon as such. The information does not constitute, and should not be used as a substitute for tax, legal or investment advice.  

The information herein are not for any person in any jurisdiction or country where such distribution or availability for use would contravene any applicable law or regulation or would subject PCM to any registration or licensing requirement in such jurisdiction or country. The Products is not offered to U.S. Persons. PhillipCapital Group of Companies, including PCM, their affiliates and/or their officers, directors and/or employees may own or have positions in the Products. Any member of the PhillipCapital Group of Companies may have acted upon or used the information, analyses and opinions herein before they have been published. 

This advertisement has not been reviewed by the Monetary Authority of Singapore.  

 

Phillip Capital Management (S) Ltd (Co. Reg. No. 199905233W)  
250 North Bridge Road #06-00, Raffles City Tower ,Singapore 179101 
Tel: (65) 6230 8133 Fax: (65) 65383066 www.phillipfunds.com