POEMS Mobile 3
Refreshed. Revamped. Redesigned.

Simply use the same login credentials as the rest of the POEMS platforms (account number & password) to sign in to POEMS Mobile 3.

No. Account holders can only login using their account number and password.

Simply download our POEMS mobile 3 App on App Store/Google Play Store and sign up as a registered user using your mobile number or email address.

For sign-ups using mobile number:

 

For sign-ups using an email address:

Registered users are able access watchlists, news, calendar, top traded/volume stocks based on different markets, joining interest groups, articles/guides, signing up for free seminars/webinars, and many more.

For the rest of the inaccessible features such as making a trade, making a deposit, and converting currencies, clients will be required to open a POEMS account first.

POEMS Mobile 3 is supported on iOS and Android smartphone devices:

• iOS 14.1 or later
• Android 6.0 or later

POEMS Mobile 3 is the new and improved version of our current mobile trading app, POEMS Mobile 2.0. The new POEMS Mobile 3 app sports a fresh new look and feel built from scratch with the following key changes:

• Improved Navigation: To make trading on-the-go easier than ever, the entire navigation of the platform is being redesigned. The new app provides quick access to the actions you need, by keeping the right features always one tap away.
• Refreshed Interface: Committed to deliver the best-in-class trading experience, we have built a fresh new look from scratch for a more streamlined and rich trading experience.
• Intuitive Portfolio Management: The new and improved portfolio interface allows you to better track your holdings, with easy access to your account history, orders, balances, and positions.
• TradingView Charting: Integrated directly into POEMS Mobile 3 app, you can now trade using the industry’s best charting tool and conduct in-depth technical analysis of your favourite counters on-the-go!
• Community Groups: Connect and share investment tips with like-minded investors.
• Ideas and Education: Get insights from our in-house analysts and wide array of education materials ranging from webinars, articles, and many more to broaden your perspective of the investment world.

POEMS Mobile 3 will also incorporate exciting new features that are not available on POEMS Mobile 2.0 in upcoming releases – stay tuned!

POEMS Mobile 3 supports multi-asset trading including:

1. Equities
2. Exchange Traded Funds (ETF)
3. Contracts For Difference (CFDs)
4. Unit Trust (UT)
5. Shares Builders Plan
6. Regular Savings Plan

POEMS Mobile 3 offers the following features:

• TradingView charting
• Access to multi-market
• Real-time price quotes*
• Customisable watchlists
• Alerts
• News
• Economic calendar
• Market overview
• Advanced order types
• 2FA security feature (POEMS Digital Token)
• Touch ID/Face ID
• Community
• Ideas and Education
• US Asian Hours Trading

*Real-time price quotes are only available if you are subscribed to live price. To subscribe for live price, simply log in to POEMS 2.0, go to ‘Market Data & Rewards’ tab, select ‘New Subscription’ and locate the live price you wish to subscribe to and select ‘Submit’.

No, you do not have to re-create new watchlist(s) for POEMS Mobile 3 as it is synched from POEMS 2.0. Note that the synchronization only happens upon your first login to POEMS Mobile 3, from POEMS 2.0 to POEMS Mobile 3. From there, POEMS Mobile 3 maintains its own watchlist; and there will be no more synchronisation between POEMS Mobile 3 and other POEMS platforms there on. This is due to POEMS Mobile 3 supports unlimited number of watchlists with unlimited number of counters in each watchlist.

Yes, the orders that you placed through POEMS Mobile 3 will be reflected in the order status page in POEMS 2.0 and POEMS Mobile 2.0, and vice-versa.

For POEMS Pro, specifically the SGX market, you would only be able to view the SGX Limit and Stop Limit day orders placed through POEMS Pro on POEMS Mobile 3. However, for foreign markets, only working Limit Orders placed through POEMS Pro will be shown on POEMS Mobile 3. For the advanced order types, it will be reflected in POEMS Mobile 3 only when the orders are triggered as a Limit Order. CFD Synthetic Orders placed through POEMS Pro will not be reflected on other platforms until the order is filled.

POEMS Mobile 3 offers the following order types:

• Limit Order
• Stop Limit Order
• Limit-if-Touched (LIT)
• Market Order
• Market-On-Open (MOO)
• Market-On-Close (MOC)
• Good-Till-Date (GTD)

POEMS Mobile 3 offers the following validities:

• Day Order
• Good-Till-Date (GTD)

There are two methods to find your portfolio.

You can either head to the “Me” Tab > Select “Portfolio” or

head to the “Trade” Tab > Select “Positions” > Select “Holdings”.

There are two methods to find your outstanding positions.

You can either head to the “Me” Tab > Select “Outstanding Positions” or

head to the “Trade” Tab > Select “View Details” > Select “Outstanding Positions” Tab.

There are two methods to convert your currency.

You can either head to the “Me” Tab > Select “Convert Currency” or

head to the “Trade” Tab > Select “Cash” Tab > “Select “Currency Conversion”.

Head to the Community Tab > Select “Groups” > Select “Your Groups” > Select “Browse Groups” Tab > Select the Join to the group/s that you want to join.

Please feel free to join more than one community group.

Step 1: Go to ‘Markets” Tab > “Stocks” > “US”

Step 2: Select “Go to US Market Trading (Asian Hrs)” button

Step 3: Select the desired counter and select “Place Buy Market Order” to place order

Buying/Selling between US Asian hours and Premarket/Regular trading hours (RTH) is seamless on POEMS Mobile 3 App. You may buy (sell) in US Asian hours and sell (buy) in Premarket trading or during RTH.

For more info on US Asian hours, please refer to https://www.poems.com.sg/markets/us-asian-market-hours/

Yes, 2FA is supported on POEMS Mobile 3.

Yes. You may deposit funds using POEMS Mobile 3 via PayNow or eNETS. To do so, simply follow the steps below:

1. Go to Me on the shortcut bar
2. Select Deposit Funds
3. Select your desired funding method and follow the instructions on the screen

Yes. To withdraw funds using the POEMS Mobile 3, simply follow the steps below:

1. Go to Me on the shortcut bar
2. Select Withdraw Funds
3. Key in the necessary information and select Submit

Yes. To change your password, simply follow the steps below:

1. Go to Me on the shortcut bar
2. Select Settings
3. Select Account & Security
4. Select Change Password

Kindly note that the change of password will apply to all of POEMS platform access.

Yes. To update your contact details, simply follow the steps below:

1. Go to Me on the shortcut bar
2. Select Settings
3. Select Account & Security
4. Select “Change Email’ and/or “Change Mobile Number”

To log out from POEMS Mobile 3, simply follow the steps below:

1. Go to Me on the shortcut bar
2. Select Settings
3. Select Logout

POEMS Mobile 3 is supported on iOS and Android smartphone devices:

• iOS 14.1 or later
• Android 5.0 or later

Yes, you may refer to our user guide here.

Yes. As long as there is internet connection on your mobile phone, you can access POEMS Mobile 3. Internet connection can be via high speed mobile connection (i.e. 4G/5G) or Wi-Fi. Please check with your telecommunication service provider for the applicable roaming charges when you are overseas.

If you require assistance to navigate POEMS Mobile 3, please do not hesitate to reach out to your Trading Representatives (TRs) or email to talktophillip.com.sg and/or call us at +65 6531 1555.

You may change your session timeout via Settings > Account & Security > Session Timeout.