How to check if you have Singtel SDS

You can check via sds.singtel.com.

If you do not own Singtel SDS, the website will state that you are not an SDS holder.

What are my options?

OPTION 1: KEEP YOUR SINGTEL SDS

Step 1:

No action is required until 21 Nov 2026 – where your Singtel SDS
will be automatically transferred to:

Your individual CDP account if you have one
(CDP Account holder)

OR

A designated CDP account that will be opened for you
(Non-CDP Account Holder)

Your individual CDP account if you have one
(CDP Account Holder)

Successfully Transferred to your CDP account

Step 2:

You can view your Singtel SDS in your CDP account via SGX Investor Portal after 21 Nov 2026.

Step 3:

You can link your CDP account with POEMS, to
view and sell
at your own discretion

OR

A designated CDP account that will be opened for you
(Non-CDP Account Holder)

Successfully Transferred to
a designated CDP account

Step 2:

You can view your Singtel SDS holdings here after
21 Nov 2026

Step 3:

You can visit SingPost, selected Phillip Investor Centres or use the SDS portal to sell your shares.

Successfully Transferred to
your CDP account

Step 2:

You can view your Singtel SDS in your CDP account via SGX Investor Portal after 21 Nov 2026.

Step 3:

You can link your CDP account with POEMS, to
view and sell
at your own discretion

Successfully Transferred to
a designated CDP account

Step 2:

You can view your Singtel SDS holdings here after
21 Nov 2026

Step 3:

You can visit SingPost, selected Phillip Investor Centres or use the SDS portal to sell your shares.

Step 2:

You can view your Singtel SDS in your CDP account via
Online CDP account after 21 November 2026

Step 3:

You can link your CDP account with POEMS to view and sell
at your own discretion.

OPTION 2: SELL YOUR SINGTEL SDS

Before 21 Nov 2026

In Person

Visit SingPost or selected Phillip Investor Centres for assistance.

Online

Click Here to sell.

You may choose to receive your sales proceeds into either:
(i) your registered bank account with CPF Board or
(ii) your CPF-OA

If you wish to withdraw your proceeds from your CPF-OA, please submit a request via cpf.gov.sg/sdsproceeds after the sale proceeds have been credited to your CPF-OA.

Important note:

  • You can only sell your Singtel SDS in full, partial selling is not allowed
  • The sale of Singtel SDS will be executed at the prevailing market price at the point of trade by PSPL
  • You will receive the sales proceeds within 14 business days
  • A commission of  0.24% of the gross sales proceeds + GST will be applied
  • SDS holders will not be able to sell Singtel SDS from 19 to 20 Nov 2026. These two days have been set aside to facilitate the planned transfer on 21 Nov 2026

After 21 Nov 2026

If you have
a CDP account

You can sell your Singtel SDS through a brokerage account linked to your CDP, such as POEMS by Phillip Securities. You may open a Cash Management Account here to facilitate trading.

If you do not have
a CDP account

A designated CDP account will be created. You may visit SingPost or selected Phillip Investor Centres for assistance.

Frequently Asked Questions

General

Singtel SDS holders would have received notification letters within 2 weeks from 8 April 2026. Alternatively, you may log in to the Singtel SDS website to check your ownership status.

No, transfer to joint CDP account is not allowed.

No, Singtel SDS is different from a Singtel CPF-OA investment.

If you choose to transfer your Singtel SDS to your CDP account, the shares will be consolidated with your existing Singtel Shares, after 21 Nov 2026. 

Online Option

You will not be able to use the online option.  Please visit SingPost or one of the selected Phillip Investor Centre with the required supporting documents. 

In-person Option

Please bring the following:
1. NRIC and
2. One of the following:

a. Printed copy of CPF Statement showing:

    • Full name as shown in NRIC

    • Number of Singtel SDS shares

    • Statement date (within the last 3 months) or

b. Hardcopy notification letter issued by Singtel and the CPF Board received in Apr 2026

Selling Option

Once the sale is completed, Phillip Securities will send you a contract note by mail detailing the selling price, fees, charges and net proceeds. The CPF Board will also notify you by email, SMS or letter within 14 working days once the sale proceeds have been credited. 

  • Before 21 Nov 2026, proceeds will be credited to your CPF-OA or registered bank account with the CPF Board. 
  • After 21 Nov 2026, proceeds will be credited to either your:
    • Bank account linked to CDP/trading account, or 
    • CPF-OA or registered bank account with the CPF Board (not subject to CPF withdrawal conditions) 
  • Before 21 Nov 2026, sales of Singtel SDS are processed through a batched and streamlined workflow between SingPost and Phillip Securities. 
    As a result, customers are unable to specify a preferred selling price, date, or quantity during this period. 
  • After 21 Nov 2026, if you wish to set your own selling price, date, and quantity, you may consider: 
  •  

No, once submitted via Phillip Securities’ website, or SingPost branches, the selling instruction is irrevocable and cannot be changed. 

1) When you are selling online by yourself or through selected Phillip Investor Centres, these charges apply:

Fees and charges

TypeDetails
Commission0.24% of the gross sales proceeds

Fees charged by SGX

TypeDetails
Clearing fee0.0325% of the gross sales proceeds
Trading fee0.0075% of the gross sales proceeds
Settlement feeSGD 0.35 per trade

2) When selling from CDP via a brokerage account such as  POEMS, respective brokerage charges will apply.

Others

Regardless of whether they own an individual CDP account, their Singtel SDS will be transferred to the designated CDP account.

  • If your individual CDP account is suspended as at 21 Nov 2026, your Singtel SDS will be transferred on 28 Nov 2026, unless instructed otherwise by the CPF Board (for example, in the case of bankrupt SDS holders). 
  • Your individual CDP account will remain suspended after the transfer.  

Phillip Investor Centres

Important note:

  • Marine Parade branch will be closed from May to Oct 2026
  • Ang Mo Kio will be closed on Aug 2026

Raffles City Tower

250 North Bridge Road,
#06-00, Raffles City Tower
Singapore 179101
Tel: 6812 1551(Wealth Advisory)
Tel: 6533 6001 (Reception) Email: rc@phillip.com.sg
Opening Hours
Mon - Fri: 9.00am to 6.00pm

Ang Mo Kio

Blk 710A, Ang Mo Kio Ave 8
#01-2631 Singapore 561710
(Opposite Ang Mo Kio MRT Station)
Tel: 6812 1522
Email: amk@phillip.com.sg
Opening Hours
Mon - Fri: 9.00am to 6.00pm
Sat: 9.00am to 1.00pm

Closed on Aug 2026 for renovation

Boon Keng

Blk 102 #01-264
Towner Road
Singapore 322102
Tel: 6812 1599
Email: boonkeng@phillip.com.sg
Opening Hours
Mon - Fri: 9.00am to 6.00pm
Sat: 9.00am to 1.00pm

Bukit Batok

Blk 636, #01-10
Bukit Batok Central
Singapore 650636
Tel: 6812 1533
Email: bkbatok@phillip.com.sg
Opening Hours
Mon - Fri: 9.00am to 6.00pm
Sat: 9.00am to 1.00pm

Holland Drive

Blk 43 #01-47
Holland Drive
Singapore 270043
Tel: 6812 1544
Email: hollanddrive@phillip.com.sg
Opening Hours
Mon - Fri: 9.00am to 6.00pm
Sat: 9.00am to 1.00pm

Marine Parade

Blk 80, #01-782
Marine Parade Central
Singapore 440080
Tel: 6812 1577
Email: marineparade@phillip.com.sg
Opening Hours
Mon - Fri: 9.00am to 6.00pm
Sat: 9.00am to 1.00pm

Closed from May to Oct 2026 for renovation

Northpoint City

930 Yishun Ave 2 #02-168
Northpoint City, South Wing
Singapore 768019
Tel: 6812 1588
Email: northpoint@phillip.com.sg
Opening Hours
Mon - Fri: 9.00am to 6.00pm
Sat: 11.00am to 6.00pm
Sun: By appointment only
Closed on Public Holidays

Raffles Place

1 Raffles Place #03-20
One Raffles Place
Singapore 048616
Tel: 6812 1500
Email: raffles@phillip.com.sg
Opening Hours
Mon - Fri: 9.00am to 6.00pm

Toa Payoh

Blk 177, #01-132
Toa Payoh Central
Singapore 310177
Tel: 6812 1566
Email: tpy@phillip.com.sg
Opening Hours
Mon - Fri: 9.00am to 6.00pm
Sat: 9.00am to 1.00pm

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IMPORTANT INFORMATION

This material is provided by Phillip Capital Management (S) Ltd (“PCM”) for general information only and does not constitute a recommendation, an offer to sell, or a solicitation of any offer to invest in any of the exchange-traded fund (“ETF”) or the unit trust (“Products”) mentioned herein. It does not have any regard to your specific investment objectives, financial situation and any of your particular needs. You should read the Prospectus and the accompanying Product Highlights Sheet (“PHS”) for key features, key risks and other important information of the Products and obtain advice from a financial adviser (“FA“) pursuant to a separate engagement before making a commitment to invest in the Products. In the event that you choose not to obtain advice from a FA, you should assess whether the Products are suitable for you before proceeding to invest. A copy of the Prospectus and PHS are available from PCM, any of its Participating Dealers (“PDs“) for the ETF, or any of its authorised distributors for the unit trust managed by PCM.  

An ETF is not like a typical unit trust as the units of the ETF (the “Units“) are to be listed and traded like any share on the Singapore Exchange Securities Trading Limited (“SGX-ST”). Listing on the SGX-ST does not guarantee a liquid market for the Units which may be traded at prices above or below its NAV or may be suspended or delisted. Investors may buy or sell the Units on SGX-ST when it is listed. Investors cannot create or redeem Units directly with PCM and have no rights to request PCM to redeem or purchase their Units. Creation and redemption of Units are through PDs if investors are clients of the PDs, who have no obligation to agree to create or redeem Units on behalf of any investor and may impose terms and conditions in connection with such creation or redemption orders. Please refer to the Prospectus of the ETF for more details.  

Investments are subject to investment risks including the possible loss of the principal amount invested. The purchase of a unit in a fund is not the same as placing your money on deposit with a bank or deposit-taking company. There is no guarantee as to the amount of capital invested or return received. The value of the units and the income accruing to the units may fall or rise. Past performance is not necessarily indicative of the future or likely performance of the Products. There can be no assurance that investment objectives will be achieved.  

Where applicable, fund(s) may invest in financial derivatives and/or participate in securities lending and repurchase transactions for the purpose of hedging and/or efficient portfolio management, subject to the relevant regulatory requirements. PCM reserves the discretion to determine if currency exposure should be hedged actively, passively or not at all, in the best interest of the Products.  

The regular dividend distributions, out of either income and/or capital, are not guaranteed and subject to PCM’s discretion. Past payout yields and payments do not represent future payout yields and payments. Such dividend distributions will reduce the available capital for reinvestment and may result in an immediate decrease in the net asset value (“NAV”) of the Products. Please refer to <www.phillipfunds.com> for more information in relation to the dividend distributions.  

The information provided herein may be obtained or compiled from public and/or third party sources that PCM has no reason to believe are unreliable. Any opinion or view herein is an expression of belief of the individual author or the indicated source (as applicable) only. PCM makes no representation or warranty that such information is accurate, complete, verified or should be relied upon as such. The information does not constitute, and should not be used as a substitute for tax, legal or investment advice.  

The information herein are not for any person in any jurisdiction or country where such distribution or availability for use would contravene any applicable law or regulation or would subject PCM to any registration or licensing requirement in such jurisdiction or country. The Products is not offered to U.S. Persons. PhillipCapital Group of Companies, including PCM, their affiliates and/or their officers, directors and/or employees may own or have positions in the Products. Any member of the PhillipCapital Group of Companies may have acted upon or used the information, analyses and opinions herein before they have been published. 

This advertisement has not been reviewed by the Monetary Authority of Singapore.  

 

Phillip Capital Management (S) Ltd (Co. Reg. No. 199905233W)  
250 North Bridge Road #06-00, Raffles City Tower ,Singapore 179101 
Tel: (65) 6230 8133 Fax: (65) 65383066 www.phillipfunds.com