Frequently Asked Questions

Online Forms

POEMS Application Form

POEMS Application Form

Please use this form to apply for / change existing POEMS access.

Please send to:

Attention: POEMS Marketing
250 North Bridge Road
#06-00, Raffles City Tower
Singapore 179101

Risk Warning Statement (RWS) Form

Risk Warning Statement (RWS) Form

It is a risk warning disclosure which highlights the key risks that customers should be aware of before trading in overseas-listed investment products. These include differences in legal systems, regulatory regime, political, social and economic developments as well as differences in costs, counterparty and correspondent broker risks between the foreign jurisdictions and Singapore.

Please send to:

Attention: APU
250 North Bridge Road
#06-00, Raffles City Tower
Singapore 179101

Conversion from Cash Trading to Cash Management Account Application Form (PDF)

Conversion from Cash Trading to Cash Management Account Application Form (PDF)

Clients can convert their Cash Trading account to a Cash Management account by printing out the form, fill up the necessary details and mail it back to us.

Attention: Margin Operations
250 North Bridge Road
#06-00, Raffles City Tower
Singapore 179101

Conversion from Unit Trust Investment Account (09*****) to UT- Phillip Cash Management Account Application Form (PDF)

Conversion from Unit Trust Investment Account (09*****) to UT- Phillip Cash Management Account Application Form (PDF)

Existing Unit Trust investment account (09*****) holders can convert to a Unit Trust-Phillip Cash Management Account (UT-PCMA) by mailing back the completed form. Upon successful conversion, Electronic Payment for Shares (EPS) and excess fund management facility will be made available to you. Your account number and password will remain the same. A UT-PCMA does not allow you to trade Singapore shares. However, if you wish to do so in the future, simply visit any of our investor centres to submit the necessary CDP opening and/or linkage form.

Attention: UT Operations
250 North Bridge Road
#06-00, Raffles City Tower
Singapore 179101

CFD Application form for Existing Phillip Securities Client

CFD Application form for Existing Phillip Securities Client (PDF)

For existing clients of Phillip Securities who already have a Phillip Account with us, please print out the CFD Application form at this link. Kindly fill it up and mail it back to us and we will activate your account as soon as we receive it.

Attention: your Trading Representative
250 North Bridge Road
#06-00, Raffles City Tower
Singapore 179101

W8BEN Form (PDF)

W8BEN Form (PDF)

This document will provide you with detailed instructions on completing the W8BEN form:
Instructions for W8BEN Form

W-8BEN Form is a requirement by U.S. Inland Revenue Service for account holder to declare that the beneficiary owner of the amount received from US sources is not a US person. Submission of this Form is compulsory. Please note that U.S Persons/Canada Citizens/US Taxpayers are not eligible to trade in U.S. markets through Phillip Securities Pte Ltd.

W-8 form will remain in effect for a period starting on the date the form is signed and submitted and ending on the last day of the third succeeding calendar year. If a change in circumstances makes any information on the W-8 form incorrect, you must re-submit the W-8 form within 30 days of the change in circumstances.

W-8 Fillable Forms (PDF)
1) W-8Ben rev 2017 (Individual)
2) W-8Ben-E rev 2017 (Corporate)
3) W-8IMY rev 2017 (Intermediary, Flow Though Entity)
4) W-9 (US Person)

W-8 Form Instructions (PDF)
1) W-8Ben Instructions (Individual)
2) W-8Ben-E Instructions (Corporate)
3) W-8IMY Instructions (Intermediary, Flow Though Entity)
4) W-9 Instructions (US Person)

If you would like to link your trading account for trading in U.S markets please follow the following steps:
1. Print out the relevant W-8 Form (sign and date the Form)
2. Write your trading account number on the top right hand corner of the W-8 Form.
3. Submit the complete form, together with a signed copy of your identification documents (NRIC/Passport) to any of our Investor Centres or mail the completed form to:

Attention: Equities Ops (W8Ben)
250 North Bridge Road
#06-00, Raffles City Tower
Singapore 179101

Foreign Share Transfer-In Form

Foreign Share Transfer-In Form

Please complete this form to transfer foreign shares from other broking house into your account with us.

Attention: Equities Ops
250 North Bridge Road
#06-00, Raffles City Tower
Singapore 179101

Foreign Share Transfer-Out Form

Foreign Share Transfer-Out Form

Please complete this form to transfer out foreign shares from your account with us.

Attention: Equities Ops
250 North Bridge Road
#06-00, Raffles City Tower
Singapore 179101

UK Share Deposit – CREST Form

UK Share Deposit - CREST Form

POEMS offers UK trading online. If you would like to deposit your existing UK shares (Script) to your Phillip Account, please download and complete this form.

Attention: Equities Ops
250 North Bridge Road
#06-00, Raffles City Tower
Singapore 179101

Request for New Password Form

Request for New Password Form

Clients who have forgotten their passwords need not worry, all you have to do is to print out the form, complete it, fax or send it back to the address shown below. Once your form has been received, we will generate a new password which will be sent to your mailing address.

Attention: POEMS Marketing
250 North Bridge Road
#06-00, Raffles City Tower
Singapore 179101

Updating of Personal Particulars

Updating of Personal Particulars Form

To update your personal particulars, please fill in the attached form and mail it back to POEMS. Please take note that by submitting the Update of Personal Particulars Form to us, you authorize and consent to the update of information to all accounts within Phillip Securities Pte Ltd and CDP securities account.

Should you wish to update/change of CPF details and/or Change of SRS details, you can contact your Trading Representative (TR).

Attention: APU
250 North Bridge Road
#06-00, Raffles City Tower
Singapore 179101

Application Form for EPS (Electronic Payment of Shares) (PDF)

Application Form for EPS (Electronic Payment of Shares) (PDF)

Apply for EPS so that  you can use your bank's ATM to transfer funds into your trading account or make payment for share purchases conveniently. This service will be activated 3 -4 weeks from the time we receive the EPS form. Once the application is successful, you will receive a letter of notification.

Attention: APU
250 North Bridge Road
#06-00, Raffles City Tower
Singapore 179101

Application Form for GIRO

Application Form for GIRO

If you do not have Electronic Payment for Shares, you may like to consider using GIRO as an easy way to pay for the shares that you bought. This will mean that you will not have to worry about late cheques or forgotten payments. Once your application is successful, you will be notified accordingly.

1. Application Form for GIRO for Regular Savings Plan (RSP) and Share Builders Plan (SBP)

2. Application Form for GIRO for Shares and Unit Trusts Lumpsum

Attention: APU
250 North Bridge Road
#06-00, Raffles City Tower
Singapore 179101

Application Form for EPS Closure and GIRO Linkage

Application Form for EPS Closure and GIRO Linkage

For clients who already have EPS linkage to your trading account and would like to have a GIRO link instead, you will need to close off your EPS linkage first. Thus, you will have to complete both forms and send it back to us.

Attention: APU
250 North Bridge Road
#06-00, Raffles City Tower
Singapore 179101

Termination Form for GIRO Linkage

Termination Form for GIRO Linkage

For clients who already have Giro linkage to your Phillip Account and would like to terminate the linkage, you will need to complete the Giro Likage termination form and send it back to us.

Attention: APU
250 North Bridge Road
#06-00, Raffles City Tower
Singapore 179101

Opt-out E-Statement form

Opt-out E-Statement form

Clients who have opted in for E-Statement can choose to opt out / terminate from this service by printing out the form, fill up necessary details and mail it back to us.

Attention: APU
250 North Bridge Road
#06-00, Raffles City Tower
Singapore 179101

Accredited Investor Application – Individual

Accredited Investor Application – Individual

For an individual client who has interest to be certified a Accredited Investor to invest in eligible products.

Attention: APU
250 North Bridge Road
#06-00, Raffles City Tower
Singapore 179101

Accredited Investor Application – Corporate

Accredited Investor Application – Corporate

For a corporate client who has interest to be certified a Accredited Investor to invest in eligible products.

Attention: APU
250 North Bridge Road
#06-00, Raffles City Tower
Singapore 179101

SBL Application Form for Existing Phillip Securities Client

For existing clients of Phillip Securities who already have a Phillip Account with us, please print out the SBL Forms, fill it up and mail it back to us. We will activate your account as soon as we receive it.

  • SBL Account Opening
  • Phillip SBL
    250 North Bridge Road
    #06-00, Raffles City Tower
    Singapore 179101

    CDP Share Transfer Form for Existing Phillip Securities Client

    CDP Share Transfer Form for Existing Phillip Securities Client

    You may transfer your securities from your CDP Securities Account to your Phillip Account. To effect transfer of securities from your securities holdings account, please complete the necessary document and indicate your trading account number on reverse of the form.

    Equities Ops
    250 North Bridge Road
    #06-00, Raffles City Tower
    Singapore 179101

    Customer Account Review (CAR) & Customer Knowledge Assessment (CKA) Form

    Customer Account Review (CAR) & Customer Knowledge Assessment (CKA) Form

    For all individuals who are not Accredited Investor or Expert Investor.

    In view of the requirements introduced by MAS for retail customers who wish to transact Specified Investment Products (SIPs), Phillip Securities Pte Ltd (PSPL) requires customers to update their profile to assess if they possess the relevant knowledge or experience to understand the risks of SIPs. These requirements are introduced to protect investors' interest. For your information, SIPs refer to investment products that may be more complex in nature and/or have features and risks that may be more difficult to understand. SIPs generally include but are not limited to Options, Listed Futures, Structured Warrants, Unit Trusts, Contracts for Differences (CFDs), Equity Linked Notes, Exchange Traded Funds (ETFs)* and Overseas Listed Investment Products*.

    To ensure that retail customers have the relevant knowledge or experience to understand the risks and features of the SIPs before transacting, PSPL will conduct the following assessment(s) for retail customers:

    1. Customer Account Review ("CAR") for listed SIPs, and/or
    2. Customer Knowledge Assessment ("CKA") for unlisted SIPs.

    Attention: APU
    250 North Bridge Road
    #06-00, Raffles City Tower
    Singapore 179101