Frequently Asked Questions
Account
Cash Plus Account
Information Sheet
How are my Total Asset Value (AUC) calculated?
When will Custody fees be charged?
How do I know if I am qualified for Dividend Handling Fee (SGX) waiver?
How do corporate actions affect the brokerage rates and Dividend Handling Fee for my Account?
Can I buy shares using my CPF or SRS funds?
Which Accounts are eligible to convert to Cash Plus Account?
What is the minimum age to open a Cash Plus Account?
What is the difference between Cash Plus and Cash Management Account?
What are the financing charges for Cash Plus Account?
Can I request to remove the standby margin facility in Cash Plus Account?
How much do I need to fund my Cash Plus Account if want to trade using CPF & SRS?
Why do I receive margin call notification?
Can I buy and sell with Cash Plus Account the same day?
Online Account Opening
What account type can I open using this Online Account Opening Form?
How do I open other Account types?
Do I need to fill in all the questions on the form?
I am currently not working and do not have an office number, what should I indicate under the ‘Office Number(Main)’/ ‘Office Number (Direct)’ column?
I am currently a student and do not have an office number, what should I indicate under the ‘Office Number’/ ‘Office Number (Direct)’ column?
I am unable to complete the form filling and would like to fill it up later of the day. May I?
How do I submit my original documents to Phillip Securities?
I have difficulties uploading the documents, what should I do?
Will I be notified when the account is successfully opened?
When will I be receiving my poems internet access password?
If I’m a foreign student/worker and does not have office or home number, what should I indicate?
If I do not have any contactable office, home or mobile number, can I still apply online?
Can I open an Account if I have a trading account with another securities firm?
Will I be able to open a Corporate Account Online?
How long does it take to process a new Account?
I have not heard back from your company since submitting my application online, who can I contact?
Account Opening Overview
How long does it take to process a new Account?
What should I do after my Account is ready to trade?
Comparison of Cash Plus Account and Cash Management Account
What is a CDP account?
Will I be able to open a Corporate Account Online?
Can I open a joint Account?
Can I open an Account if I have a trading account with another securities firm?
I have not heard back from your company since I submitted my application online, who can I contact?
How do I open an Estate Account for a deceased person?
Account Opening Documents
Do I need a separate account to trade global markets?
How do I open a POEMS trading account if I am a new client?
Share Financing (V) Account
Information Sheet
Can I contra my trades?
Can I open a corporate Share Financing (V) Account?
Can I open a joint Share Financing (V) Account?
Can I sell my existing shares through Share Financing (V) Account?
Can I sell those shares allotted (IPO Shares) through Share Financing (V) Account?
How do I transfer the shares into my Share Financing (V) Account?
How long does it take for shares to be transferred into my account?
How long does it takes to start an account?
How long will it take to open an account from overseas?
What are the charges for Share Financing (V) Account?
What are the requirements to be able to open a Share Financing (V) Account from overseas?
When must I deposit the required collateral for my outstanding purchase?
Who can open a Share Financing (V) Account?
What is the difference between Share Financing (V) Account and Margin (M) Account?
What if I require more credit?
With multi-currency facility, will there be automatic conversion of currency for my currencies in debit balances?
Margin (M) Account
Information Sheet
Who can open a Margin (M) Account?
Can I open a corporate margin account?
Can I contra my trades?
Can I open a joint margin account?
Can I sell my existing shares in CDP through Margin (M) Account?
Can I sell those shares allotted (IPO Shares) through Margin (M) Account?
How do I transfer the shares into my Margin (M) Account?
How long does it take for shares to be transferred into my account?
How long does it take to start an account?
How long will it take to open an account from overseas?
If I have an existing Custodian (C) Account maintained with Phillip Securities, can I convert it to Margin (M) Account?
What are the charges for Margin (M) Account?
What are the requirements to be able to open a Margin (M) Account from overseas?
What if the customer requires more credit?
With multi-currency facility, will there be automatic conversion of currency for my currencies in debit balances?
Custodian (C) Account
Information Sheet
Can I contra my trades?
Can I open a corporate Custodian (C) Account?
Can I open a joint Custodian (C) Account?
Can I sell my existing shares through the Custodian (C) Account?
Can I sell those shares allotted (IPO Shares) through Custodian (C) Account?
Can the foreign share custody fees be waived?
Can the quarterly maintenance charge be waived?
How do I transfer the shares into my Custodian (C) Account?
How long does it take for shares to be transferred into my account?
How long does it take to start an account?
How long will it take to open an account from overseas?
What are the charges for this account?
What are the requirements to open a Custodian (C) Account from overseas?
Who can open a Custodian (C) Account?
With multi-currency facility, will there be automatic conversion of currency for my currencies in debit balances?
Prepaid (CC) Account
Information Sheet
Can I get ‘leveraging’ facility from this account type?
Can I sell the SGX listed shares which I have in my CDP account?
Can I trade CPF/SRS shares?
Can I transfer my existing shares held in another brokerage to this account?
Can the foreign share custody fees be waived?
Can the quarterly maintenance charge be waived?
What are the charges for this account?
What are the commission rates for Prepaid (CC) Account?
What are the methods to transfer money into Prepaid (CC) Account?
What if I close my open position before the due date?
What is the buying limit for Prepaid (CC) Account?
What is the credit interest paid on the cash placed in the Prepaid (CC) Account?
When can I expect funds to be credited into my Account after I have sold my shares?
When will my account be debited for my share purchases?
Where are the shares kept in Prepaid (CC) Account?
Which market can I trade with Prepaid (CC) Account?
With multi-currency facility, will there be automatic conversion of currency for my currencies in debit balances?
Cash Management (KC) Account
Information Sheet
What is Cash Management (KC) Account? How is this different from my existing account?
Can this account hold foreign currencies?
Do I get any interest/returns from the credit balance I maintain in my Cash Management (KC) Account?
What is Excess Funds Management Facility?
How can I check my positions and returns under the Excess Funds Management Facility?
Is Cash Management (KC) Account chargeable?
Can I open a Cash Management (KC) Account if I am overseas?
Can I open a Joint Cash Management (KC) Account ?
Can I open a Corporate Cash Management (KC) Account?
Can I sell my existing shares through Cash Management (KC) Account?
Can I sell shares allotted through IPO?
Where will the sales proceeds be in after I have sold off my Shares/Unit Trusts using my Cash Management (KC) Account?
How do I deposit cash into my Cash Management (KC) Account?
How do I withdraw my money from Cash Management (KC) Account?
Does Cash Management (KC) Account provide Margin/Financing facilities?
What is the processing time for the online cash withdrawal?
Can I use my Cash Management (KC) Account to trade through my remiser?
If I have an existing Cash Trading Account with Phillip Securities, can I convert it to Cash Management (KC) Account?
