Frequently Asked Questions
Demo Account
Where can I view my contracts and settlement details?
In the POEMS Demo, any purchase payment will be automatically deducted from the demo account once the trade is executed. Likewise, when any sell order is submitted and executed, the sales proceeds will be credited into your Available Cash immediately.
As such, contract statements are not available for demo account. You will be able to view your realised profit or loss from ‘Acct Mgmt’ -> ‘Account Details’ page (on POEMS 2.0) and from 'Outstanding Positions' (on POEMS Mobile 2.0). Details of your transactions can be viewed from Transactions History or Settled Positions.
As such, contract statements are not available for demo account. You will be able to view your realised profit or loss from ‘Acct Mgmt’ -> ‘Account Details’ page (on POEMS 2.0) and from 'Outstanding Positions' (on POEMS Mobile 2.0). Details of your transactions can be viewed from Transactions History or Settled Positions.
Other faq that might help you
- What is the POEMS Demo Account?
- How do I register for a POEMS Demo account?
- What are the trading platforms that I can access with the POEMS demo account?
- How long does a POEMS demo account last?
- Can I renew my POEMS demo account?
- Can I open multiple POEMS demo accounts?
- Why are there ‘Lock’ icons on some of the tabs in the POEMS 2.0 Demo?
- What are the products currently available in POEMS 2.0 Demo?
- I forgot my demo username and password. How can I retrieve them?
- What are the different exchanges available for Stocks?
- Where can I view my contracts and settlement details?
- Are the prices listed for the different exchanges displaying live or delayed feeds?
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