Frequently Asked Questions

Demo Account

 Where can I view my contracts and settlement details?

In the POEMS Demo, any purchase payment will be automatically deducted from the demo account once the trade is executed. Likewise, when any sell order is submitted and executed, the sales proceeds will be credited into your Available Cash immediately.

As such, contract statements are not available for demo account. You will be able to view your realised profit or loss from ‘Acct Mgmt’ -> ‘Account Details’ page (on POEMS 2.0) and from 'Outstanding Positions' (on POEMS Mobile 2.0). Details of your transactions can be viewed from Transactions History or Settled Positions.

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