Frequently Asked Questions
POEMS Mobile 3 App
Can I earn POEMS coins by executing trades?
At the moment, POEMS coins cannot be earned for executing trades. However, we are exploring this feature and may implement it in the future. At the moment, you will still earn the POEMS Reward Points for your trades done.
Other faq that might help you
- What is the login credential for POEMS Mobile 3 App?
- Can account holders log in using their email address and/or mobile number?
- I do not have a POEMS account. How do I sign up as a registered user to use POEMS Mobile 3 App?
- I am a registered user. How do I open a POEMS Account on POEMS Mobile 3 App?
- What are the premium features that are accessible to registered users are able to access?
- What is the difference between POEMS Mobile 3 App and POEMS Mobile 2.0?
- What are the tradable assets on POEMS Mobile 3 App?
- What are the markets / exchanges supported on POEMS Mobile 3 App?
- What are the features available on POEMS Mobile 3 App?
- Is the order status in POEMS Mobile 3 App synced across the POEMS suite of platforms (POEMS 2.0, POEMS Mobile 2.0, POEMS Pro)?
- What are the types of orders I can place on POEMS Mobile 3 App?
- What are the order validities available on POEMS Mobile 3 App?
- How do I find my Portfolio?
- How do I find my outstanding positions?
- How do I convert currency?
- How do I join the community group and am I allowed to join more than one group?
- How do I trade US Asian Hours on POEMS Mobile 3 App?
- Can I buy/sell during US Asian Hours as well as Regular Trading Hours?
- How do I open a SMART Portfolio (Robo) Account on POEMS Mobile 3 App?
- How do I change background theme?
- Is 2FA (Two-Factor Authentication) supported on POEMS Mobile 3 App?
- Can I deposit funds into my account using POEMS Mobile 3 App?
- Can I withdraw funds from my amount using POEMS Mobile 3 App?
- Can I change my password on the POEMS Mobile 3 App?
- Can I update my contact details using POEMS Mobile 3 App?
- How do I log out from the App?
- What are the supported operating systems and devices for POEMS Mobile 3 App?
- Is there a POEMS Mobile 3 App user guide that I can refer to?
- Can I access POEMS Mobile 3 App when I am overseas?
- Who can I contact if I need help?
- Can I change the duration after which POEMS Mobile 3 App automatically logs me out?
- What is the Gamification system in the POEMS Mobile 3 App?
- How can I earn coins in the POEMS Mobile 3 App?
- What can I use the POEMS coins for?
- When do my POEMS coins expire?
- Where can I find the Gamification features in the POEMS Mobile 3 App?
- What happens if I don’t complete a daily task?
- Can I redo a quest to earn more POEMS coins?
- Can I exchange my POEMS coins for real currency?
- Can I exchange POEMS Reward Points for coins?
- How does the daily check-in streak work?
- [Daily Check-in] How long does the Daily Check-in calendar last? When does it restart?
- [Daily Check-in] Why are there only 20 Check-in Rewards instead of a full month?
- [Daily Check-in] What happens if I miss a day? Will I lose that day’s reward?
- [Daily Check-in] When do my Gift Rewards (e.g., vouchers) expire?
- [Daily Check-in] Can I complete the Daily Check-in Calendar more than once a month?
- [Daily Check-in] Do I have to check in 20 days in a row?
- [Daily Check-in] What happens if I check in more than 20 days in a month?
- [Daily Check-in] Can I check in multiple times in one day to catch up?
- [Daily Check-in] Where can I see my progress?
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