Frequently Asked Questions
GIRO
How do I delink my RSP GIRO linkage?
You can delink your GIRO linkage from your account via the following steps:
Important: Delinking only removes GIRO linkage to this service—it does not constitute the suspension or termination of your Regular Savings Plan (RSP). Please make alternate payment arrangements to ensure there is no disruption to your plans.
POEMS Web:

POEMS Mobile 3: Me Tab > Forms > GIRO > GIRO List
For termination of GIRO linkage, you may contact your bank for assistance.
Other faq that might help you
- What is the purpose of GIRO?
- Can I sign up for both Electronic Payment for Shares (EPS) and GIRO?
- I have a cash trading account with GIRO linkage, when will the bank deduct the fund for my purchase?
- When will the GIRO service take effect?
- I have a cash trading account with GIRO linkage, when will I receive my sales proceeds?
- Can I do contra in my Cash Trading account with GIRO linkage?
- When will contra losses/gains be settled under GIRO?
- Can I cancel my GIRO arrangement?
- Is the GIRO arrangement applicable to both Shares and Unit Trusts?
- How do I apply for GIRO online?
- When will the funds be deducted for lump-sum investments & under the Regular Savings Plan (RSP)?
- Can I sign up for the Share Builders Plan (SBP) without submitting the GIRO application?
- Can I submit the GIRO application for bank approval first, and then submit the SBP application afterward?
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