Frequently Asked Questions

Live Cash Balance

 How soon can I trade after depositing cash?


For PayNow and FAST, it will take 15 minutes, excluding the following times: 11.15pm – 11.45pm and 5am – 9am
Please visit poems.com.sg/payment for more information on other payment methods.
You can start trading once the amount transferred has been reflected under ‘Avl. Cash’ as per image below.

Other faq that might help you



Did this answer your question?           

Still cannot get your problem solved?

Call our Customer Service at 6531 1555 | Available from 8:45 am - 12.00 am on weekdays