Stock Trading

Frequently Asked Questions

After submission of orders, you may proceed to [Order Status] to check if the orders are on queue, done, or rejected. All orders will be issued with an order number for easy tracking. You are required to check on the orders status for any possible trade correction before market opens on the next trading day.

You may request an increase in trading limit by calling your Dealing Representative.

Order must be

  • done in a market that is eligible for order amalgamation. Please check the ‘Settlement’ section of the individual markets.
  • done on the same trading day,
  • for the same stock,
  • of the same action (BUY or SELL e.g. A buy action can be amalgamated with another buy action),
  • executed via the same platform,
  • done through the same account,
  • paid through the same payment mode (cash or CPF or SRS),

Phillip Securities do not have the obligation to provide tax claim services. You are advised to consult your personal financial advisor or tax advisor.

You may check your trade limit on any POEMS platforms by clicking on any stock counter. Open the trade ticket box and select your account Buy Limit (B/L) and Sell Limit (S/L), you trading limit will be appear.

You may also contact your Trading Representative (TR) to check your trading limit.

If you wish to settle in foreign currency (other than SGD), please ensure that your multi-currency facility application has been submitted to PSPL for approval and activation. Failing which, the contract will be settled in SGD which is subject to foreign exchange conversion risk.

To opt in for multi-currency facilities, you can login into POEMS > Acct Mgt > Online Forms under Currency conversion or contact your Trading Representatives for further assistance.

  1. Step 1: You have to give instructions to the delivering securities firm to transfer the shares to Phillip Securities Pte Ltd.
  1. Step 2: You have to provide Phillip Securities with corresponding instructions to receive the shares by completing the Securities and Bonds Transfer Form.

Please complete form and email to your Trading Representative (TR).

(It is important that you check with the delivering securities firm as to whether there are any charges for transferring your shares out)

If you fail to pay or contra (i.e. sell) your purchase by due date, your purchase may be force sold by the company at its discretion without notice to you. Phillip Securities Pte Ltd (‘PSPL’) has the discretion as to the price and volume put up for force sell at any time. PSPL is not liable to you for any losses or damages arising from the exercise of its discretion; and PSPL may recover from you the losses and expenses incurred in the force sell. Client(s) who are subject to force-selling by PSPL may be suspended from trading for a period as determined by the company.

CIL is the payment made in lieu of any fractional share entitlement from certain corporate action.

All orders submitted are only valid for one trading day. Orders not done will be cancelled at the end of each trading day.

Before selling, you have to deposit the share certificate/s into your trading account with Phillip Securities Pte Ltd.

For physical share certificates deposition, the process will take 3-4 weeks to complete.

You will be able to view through your online POEMS account under “Foreign Shareholding” (for Cash Trading accounts) or “Scrip Positions” (for all other account types).

You will have to sign at the back of each share certificate under the “transferor” column or “shareholder” column. In addition, you need to submit a signed W8-BEN form if you have not already done so previously.

Please click here for charges incurred.

Note: We will not accept the following share certificates:

  • Restricted share certificates. For this type of share certificates, there will be a “RESTRICTED SHARES” stamped on the front of the share certificates.
  • For shares listed on OTC and OTCBB. This is because currently our US custodian does not support online trading for the OTC and OTCBB.
  • Shares certificate for counters traded in US markets.

Please note that you are required to buy back your shares to cover the sale position if the physical shares deposited are subsequently found to be not good for deposition.

A fractional share is a share of equity that is less than one full share.
Fractional shares usually come about from certain corporate actions such as stock splits, reverse stock split etc.

Some corporate actions may result in fractional shares/CIL. As there are expenses incurred by PSPL in handling such fractional entitlements, your right to any such fractional entitlements will be waived in accordance with the terms governing your account. Your share entitlement from such corporate actions will be rounded down to the nearest full share.

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IMPORTANT INFORMATION

This material is provided by Phillip Capital Management (S) Ltd (“PCM”) for general information only and does not constitute a recommendation, an offer to sell, or a solicitation of any offer to invest in any of the exchange-traded fund (“ETF”) or the unit trust (“Products”) mentioned herein. It does not have any regard to your specific investment objectives, financial situation and any of your particular needs. You should read the Prospectus and the accompanying Product Highlights Sheet (“PHS”) for key features, key risks and other important information of the Products and obtain advice from a financial adviser (“FA“) pursuant to a separate engagement before making a commitment to invest in the Products. In the event that you choose not to obtain advice from a FA, you should assess whether the Products are suitable for you before proceeding to invest. A copy of the Prospectus and PHS are available from PCM, any of its Participating Dealers (“PDs“) for the ETF, or any of its authorised distributors for the unit trust managed by PCM.  

An ETF is not like a typical unit trust as the units of the ETF (the “Units“) are to be listed and traded like any share on the Singapore Exchange Securities Trading Limited (“SGX-ST”). Listing on the SGX-ST does not guarantee a liquid market for the Units which may be traded at prices above or below its NAV or may be suspended or delisted. Investors may buy or sell the Units on SGX-ST when it is listed. Investors cannot create or redeem Units directly with PCM and have no rights to request PCM to redeem or purchase their Units. Creation and redemption of Units are through PDs if investors are clients of the PDs, who have no obligation to agree to create or redeem Units on behalf of any investor and may impose terms and conditions in connection with such creation or redemption orders. Please refer to the Prospectus of the ETF for more details.  

Investments are subject to investment risks including the possible loss of the principal amount invested. The purchase of a unit in a fund is not the same as placing your money on deposit with a bank or deposit-taking company. There is no guarantee as to the amount of capital invested or return received. The value of the units and the income accruing to the units may fall or rise. Past performance is not necessarily indicative of the future or likely performance of the Products. There can be no assurance that investment objectives will be achieved.  

Where applicable, fund(s) may invest in financial derivatives and/or participate in securities lending and repurchase transactions for the purpose of hedging and/or efficient portfolio management, subject to the relevant regulatory requirements. PCM reserves the discretion to determine if currency exposure should be hedged actively, passively or not at all, in the best interest of the Products.  

The regular dividend distributions, out of either income and/or capital, are not guaranteed and subject to PCM’s discretion. Past payout yields and payments do not represent future payout yields and payments. Such dividend distributions will reduce the available capital for reinvestment and may result in an immediate decrease in the net asset value (“NAV”) of the Products. Please refer to <www.phillipfunds.com> for more information in relation to the dividend distributions.  

The information provided herein may be obtained or compiled from public and/or third party sources that PCM has no reason to believe are unreliable. Any opinion or view herein is an expression of belief of the individual author or the indicated source (as applicable) only. PCM makes no representation or warranty that such information is accurate, complete, verified or should be relied upon as such. The information does not constitute, and should not be used as a substitute for tax, legal or investment advice.  

The information herein are not for any person in any jurisdiction or country where such distribution or availability for use would contravene any applicable law or regulation or would subject PCM to any registration or licensing requirement in such jurisdiction or country. The Products is not offered to U.S. Persons. PhillipCapital Group of Companies, including PCM, their affiliates and/or their officers, directors and/or employees may own or have positions in the Products. Any member of the PhillipCapital Group of Companies may have acted upon or used the information, analyses and opinions herein before they have been published. 

This advertisement has not been reviewed by the Monetary Authority of Singapore.  

 

Phillip Capital Management (S) Ltd (Co. Reg. No. 199905233W)  
250 North Bridge Road #06-00, Raffles City Tower ,Singapore 179101 
Tel: (65) 6230 8133 Fax: (65) 65383066 www.phillipfunds.com