Frequently Asked Questions
Online Account Opening
I have difficulties uploading the documents, what should I do?
You may check on the documents whether it is within the file size of 2.85MB and acceptable file format (Image File or PDF). If you encounter further technical difficulties, you may call 6531 1555 for technical assistance.
Other faq that might help you
- What account type can I open using this Online Account Opening Form?
- How do I open other Account types?
- Do I need to fill in all the questions on the form?
- I am currently not working and do not have an office number, what should I indicate under the ‘Office Number(Main)’/ ‘Office Number (Direct)’ column?
- I am currently a student and do not have an office number, what should I indicate under the ‘Office Number’/ ‘Office Number (Direct)’ column?
- I am unable to complete the form filling and would like to fill it up later of the day. May I?
- How do I submit my original documents to Phillip Securities?
- I have difficulties uploading the documents, what should I do?
- Will I be notified when the account is successfully opened?
- When will I be receiving my poems internet access password?
- If I’m a foreign student/worker and does not have office or home number, what should I indicate?
- If I do not have any contactable office, home or mobile number, can I still apply online?
- Can I open an Account if I have a trading account with another securities firm?
- Will I be able to open a Corporate Account Online?
- How long does it take to process a new Account?
- I have not heard back from your company since submitting my application online, who can I contact?
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