Frequently Asked Questions

Reset Password

 The Online Password Reset Service Portal has blocked my account due to multiple unsuccessful login attempts. What should I do?

You may contact our hotline at 6531 1555 for our Call Agents to verify your particulars, after which they will proceed to unblock the Online Password Reset Service Portal on the spot. You may try to reset your password through the Online Password Reset Service Portal again.


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Available from 8:30 am – 12.00 am on weekdays, 8:30 am – 1.00 pm on Saturdays


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