Frequently Asked Questions
What are e-Statements?
Who are eligible for e-Statement service?
How do I enrol for e-Statement service?
What are the benefits of e-Statements?
Do I need to pay for the e-Statement service?
When can I retrieve my e-Statements through POEMS?
Can I retrieve all my e-Statements using one POEMS login?
Do I need a password to access my e-Statements?
Will I still receive paper statements if I am enrolled for e-Statement service?
Can I choose to receive e-Statements for some accounts and paper statements for other accounts?
Can I request Phillip Securities to send my past monthly statements to me?
Where can I view my e-Statements?
Can I access e-Statements from POEMS mobile app?
How do I opt-out for e-Statement service through POEMS/FAME?