Frequently Asked Questions


 What are the fees for paper statements?

Effective 1 January 2024, we will be charging an administrative fee of S$1.00 per contract and S$2.00 per monthly statement should you choose to receive paper contract notes and monthly statements.

All fees are subject to GST.

Please opt to receive e-Statements instead via the e-Statement module on POEMS / FAME to view your contract notes and statements for free.

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