Frequently Asked Questions
Payment & Settlement
How do I get a replacement cheque?
You can contact email@example.com to arrange for a replacement. Please note that a handling fee of S$20 (subject to prevailing GST) will apply.
Other faq that might help you
- How can I settle my trades?
- How do I apply for EPS Linkage service to link up my EPS account with my Account?
- Which bank account can I use for the EPS Linkage?
- Can I link more than one bank account to my Account?
- How do I make payment via EPS after the linkage is activated?
- What is the cut-off time for making EPS fund transfers?
- When are the shares bought due for delivery?
- When does payment have to be made for shares bought?
- What happens if I fail to pay or contra the purchase by due date?
- Can I make partial payment for my shares bought?
- When must I make payment for contra-loss?
- Can my contra-profits of Stock A be used to net-off losses from Stock B?
- What is the settlement currency for purchases of non-S$ denominated stocks?
- What is the conversion rate for non-S$ denominated trades?
- Can the settlement still be in S$ if I have opt to settle in the traded currency earlier?
- How do I get a replacement cheque?
- How do I bank-in or cash a cheque after it has gone stale?
- Are there any charges when I transfer funds from my trading account to my bank account via telegraphic transfer ?
- Are there any charges when I withdraw funds from my trading account to my bank account?
- Are there any charges for transferring money into or out of the trading account?
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