Frequently Asked Questions

US Live Prices

 How do I subscribe?

Non-professional users

Step 1:

Login to POEMS 2.0 and select Market Data & Rewards > New Reward Subscriptions

Step 2:

Locate US-AMEX, NASDAQ, NYSE Live Price (Non-Professional)

Step 3:

Tick the box beside “0” points and fill up the agreement

Step 4:

Select Submit

Step 5:

Enter the password to confirm your request and click Confirm

Terms & Conditions:

1) The promotion is applicable to new and existing clients of Phillip Securities Pte Ltd (PSPL).

2) This promotion is open to individuals who qualify as non-professional as defined in the FAQ on this page.

3) Subscribers must subscribe and agree to the agreements set out in the subscription page to enjoy this promotion

4) A subscriber, who falsely declare to be Non-Professional but is a Professional, will be held accountable for all applicable penalties and/or Exchange fees

5) PSPL staff and agents, and PSPL cross-border clients are not eligible for this promotion

6) PSPL account application Terms & Conditions apply

7) The management reserves the right to make changes to the Terms and Conditions of this promotion without prior notice.

When will my US Live Price Subscription(s) be activated?

Upon receipt of the agreement and payment, the Live Price Subscription will be activated within 2 working days.

Can I cancel the subscription?

Redemption of Reward Points must be done though online redemption system on POEMS and once effected, is final. No cancellation or amendments will be entertained.

Professional User:

What is the charge for real-time market data for Professional investors?

US Live Price Subscription fee (excluding GST):

NASDAQ Live Price = S$18 per month

NYSE Live Price = S$9 per month

AMEX Live Price = S$9 per month

Subscription will end on the last day of the month. For example, if a subscription is activated on 10 March, it will end on 31 March.

Only Non-Professional Investors are eligible for the free Live Price promotion. Please note that subscriber assumes all liability declaring status as a Professional Investor or Non-Professional Investor and will be held accountable for all applicable penalties and/or the Exchange fees if declaration is incorrect.

There shall be no refund of the unused portion should you wish to terminate the services prior to the expiry date.

What is the application procedure for Professional user?

Professional Investors subscribing to the real-time market data need to submit the relevant exchange agreements to Phillip Securities Pte Ltd (“PSPL”) to seek exchange approval before real-time market information can be granted.

The agreement should be completed by person/s that are authorized (as per Board resolution) to execute contracts on behalf of the company and be completed using the full legal name of the entity.

For real-time data, the Professional Investor is required to submit the NASDAQ Subscriber Agreement.

NASDAQ Subscriber Agreement

Please complete the relevant Subscriber Agreement and email the scanned copy to

Can I submit redemption using POEMS Reward program?

No, Points redemption is  not available for US Live Price Subscription.

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This material is provided by Phillip Capital Management (S) Ltd (“PCM”) for general information only and does not constitute a recommendation, an offer to sell, or a solicitation of any offer to invest in any of the exchange-traded fund (“ETF”) or the unit trust (“Products”) mentioned herein. It does not have any regard to your specific investment objectives, financial situation and any of your particular needs. You should read the Prospectus and the accompanying Product Highlights Sheet (“PHS”) for key features, key risks and other important information of the Products and obtain advice from a financial adviser (“FA“) pursuant to a separate engagement before making a commitment to invest in the Products. In the event that you choose not to obtain advice from a FA, you should assess whether the Products are suitable for you before proceeding to invest. A copy of the Prospectus and PHS are available from PCM, any of its Participating Dealers (“PDs“) for the ETF, or any of its authorised distributors for the unit trust managed by PCM.  

An ETF is not like a typical unit trust as the units of the ETF (the “Units“) are to be listed and traded like any share on the Singapore Exchange Securities Trading Limited (“SGX-ST”). Listing on the SGX-ST does not guarantee a liquid market for the Units which may be traded at prices above or below its NAV or may be suspended or delisted. Investors may buy or sell the Units on SGX-ST when it is listed. Investors cannot create or redeem Units directly with PCM and have no rights to request PCM to redeem or purchase their Units. Creation and redemption of Units are through PDs if investors are clients of the PDs, who have no obligation to agree to create or redeem Units on behalf of any investor and may impose terms and conditions in connection with such creation or redemption orders. Please refer to the Prospectus of the ETF for more details.  

Investments are subject to investment risks including the possible loss of the principal amount invested. The purchase of a unit in a fund is not the same as placing your money on deposit with a bank or deposit-taking company. There is no guarantee as to the amount of capital invested or return received. The value of the units and the income accruing to the units may fall or rise. Past performance is not necessarily indicative of the future or likely performance of the Products. There can be no assurance that investment objectives will be achieved.  

Where applicable, fund(s) may invest in financial derivatives and/or participate in securities lending and repurchase transactions for the purpose of hedging and/or efficient portfolio management, subject to the relevant regulatory requirements. PCM reserves the discretion to determine if currency exposure should be hedged actively, passively or not at all, in the best interest of the Products.  

The regular dividend distributions, out of either income and/or capital, are not guaranteed and subject to PCM’s discretion. Past payout yields and payments do not represent future payout yields and payments. Such dividend distributions will reduce the available capital for reinvestment and may result in an immediate decrease in the net asset value (“NAV”) of the Products. Please refer to <> for more information in relation to the dividend distributions.  

The information provided herein may be obtained or compiled from public and/or third party sources that PCM has no reason to believe are unreliable. Any opinion or view herein is an expression of belief of the individual author or the indicated source (as applicable) only. PCM makes no representation or warranty that such information is accurate, complete, verified or should be relied upon as such. The information does not constitute, and should not be used as a substitute for tax, legal or investment advice.  

The information herein are not for any person in any jurisdiction or country where such distribution or availability for use would contravene any applicable law or regulation or would subject PCM to any registration or licensing requirement in such jurisdiction or country. The Products is not offered to U.S. Persons. PhillipCapital Group of Companies, including PCM, their affiliates and/or their officers, directors and/or employees may own or have positions in the Products. Any member of the PhillipCapital Group of Companies may have acted upon or used the information, analyses and opinions herein before they have been published. 

This advertisement has not been reviewed by the Monetary Authority of Singapore.  


Phillip Capital Management (S) Ltd (Co. Reg. No. 199905233W)  
250 North Bridge Road #06-00, Raffles City Tower ,Singapore 179101 
Tel: (65) 6230 8133 Fax: (65) 65383066