Frequently Asked Questions

POEMS Mobile 2.0

 Am I able to remove the default setting which logs me out automatically?


Yes, this is customizable. After logging in, please go to Settings > Login and Passwords > Session Timeout.

Select <No session timeout>. Kindly note that this option prevents the app from logging user out; however passwords are still required for any transactions made after one hour of session inactivity.


Other faq that might help you



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