Frequently Asked Questions

POEMS Mobile 2.0

 How do I withdraw funds or convert currencies?


For funds withdrawal or currency conversion from your account, please go to “Online Forms” after logging into the app.
  1. Withdrawal Form - available actions:
    1. Deposit to Bank account
    2. Quick Cheque Deposit
    3. Collect Cheque Myself
    4. Telegraphic Transfer
    5. Transfer into your specified account
    6. POEMS Reward Redemption (Cash)
  2. b. Currency Conversion Form
    1. Convert a Specified Amount
    2. Convert to Offset Debit Balance
You can view all transactions performed for Online Forms under “Transaction History” on POEMS Mobile 2.0, or via the same module on POEMS 2.0 (desktop).

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