Frequently Asked Questions

POEMS Mobile 2.0

 Why do I see the loading circle (progress bar) for an extended period of time?


The application may require strong internet connection and you may experience slow loading in areas with low network coverage. If this problem persists you should contact your mobile data subscriber or check your Wi-Fi connection.

Other faq that might help you



Did this answer your question?           

Still cannot get your problem solved?

Call our Customer Service at 6531 1555

Available from 8:30 am – 12.00 am on weekdays, 8:30 am – 1.00 pm on Saturdays