Frequently Asked Questions

Recurring Plan

 Why was my Recurring Plan order rejected?

Here are some order rejection reasons that you may see:
  • Minimum value to execute should be 100
    • The minimum value to execute should be at least $100 (in the respective currency).
  • Minimum executable quantity has exceeded requested value
    • The value to execute must be higher than the minimum tradable value (ie. lot size x traded price).
  • Order rejected due to price abnormality, contact dealer
    • The order was rejected due to a wide Bid/Ask spread of 10% and more than 30 ticks.

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