Frequently Asked Questions
Unit Trust with POEMS
When will my unit trust orders be transacted?
The cut-off time on standard dealing days is 3pm. Orders placed before 3pm will be processed on the same day. Orders submitted from 3pm onwards, or on non-dealing days (e.g., fund holidays, public holidays), will be processed on the next dealing day. Non-dealing days include weekends and public holidays in the fund’s country of origin. Please consider potential time discrepancies across devices and allow some buffer time when submitting orders.
For some funds/fund houses, the processing date may vary, transactions will be processed on the next working day (T+1) instead of the usual processing schedule.
Restricted or Accredited Investor (AI) Funds may also come with non-standard features such as Lock-up periods, Redemption notice periods and Non-standard Dealing/NAV frequencies. There may also be a significant waiting period for the investment placement, reflection of holdings, and receipt of sales proceeds, after a transaction has been made.
Clients should be aware of the details for subscription, redemption and transfer of shares/units, as provided in the relevant fund literature like the “Private Placement Memorandum”, Prospectus or latest Factsheet where applicable.
Other faq that might help you
- How do I make payment for my Unit Trust purchases?
- When do I have to make payment after a purchase?
- What are the Fees and Charges?
- If I place an order to buy/sell a Unit Trust submitted before 3pm, when will I know the price/NAV of the transaction?
- What may be the possible causes for a delay in the update of price/NAV for a fund?
- When will I receive my money after I have sold my Unit Trust holdings?
- How many Unit Trust are available on POEMS?
- How do I transfer-in my holdings maintained with other distributors or banks?
- How do I opt-in for SMART Park (Excess Funds Management Facility) and invest in Phillip Money Market Fund?
- How are the Total Returns of funds derived?
- What do (Acc), (Dis) and (H) mean in fund names?
- Will I receive dividends?
- Who can invest in unit trusts?
- Can a CPF investment be converted into a Cash investment?
- What is Customer Knowledge Assessment (CKA) and how does it affect me?
- What is Supplementary Retirement Scheme (SRS)?
- What is a CPF Investment Administrator (CPFIA)?
- What is CPFIS Self-Awareness Questionnaire (SAQ)?
- How can I trade Unit Trust online?
- What is a Unit Trust Regular Savings Plan (RSP)?
- How do I apply for Unit Trust RSP and when will my Unit Trust RSP be effective?
- How do I apply for GIRO?
- How long will it take for my GIRO linkage to be approved?
- How can I start my Unit Trust RSP first while my GIRO linkage is pending for approval?
- How will I be informed of the status of my Unit Trust RSP GIRO application?
- Is an initial investment required before I can subscribe to Unit Trust RSP?
- When will the Unit Trust RSP investment amount be deducted?
- What will happen if I have insufficient money in my bank/CPF account for GIRO deductions for RSP?
- What will happen to my unit holdings after my Unit Trust RSP GIRO payments have been stopped?
- Can my Unit Trust RSP be settled in non-SGD currency?
- What are the Sales Charges for Unit Trust RSP?
- Is there any lock-in period for Unit Trust RSP?
- How do I make amendments on my Unit Trust RSP?
- When will my Unit Trust RSP amendments and/or terminations be effective?
- How can I terminate my Unit Trust RSP?
- Will my Unit Trust RSP be terminated automatically when I make a full redemption of my holdings?
- What will happen if my Unit Trust RSP fund is temporarily suspended or closed to subscriptions?
- Who can I contact if I would like to enquire about Unit Trust or Unit Trust RSP matters?
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