Frequently Asked Questions

POEMS Digital Token

 Can I still use the POEMS Digital Token if I am travelling and do not have data or network connection on my mobile?

The POEMS Digital Token can still work without data or mobile network connectivity. You can still generate the OTP to authenticate your logins.

Other faq that might help you


Did this answer your question?           

Still cannot get your problem solved?

Call our Customer Service at 6531 1555

Available from 8:30 am – 12.00 am on weekdays, 8:30 am – 1.00 pm on Saturdays


Contact us to Open an Account

Need Assistance? Share your Details and we’ll get back to you