When do I need to use POEMS Digital Token?

You will need to use POEMS Digital Token in the following scenarios:

  • POEMS Mobile App 
    Authentication is done seamlessly in the background if you have paired the POEMS Digital Token with your mobile device. However, an OTP is required when you are logging to POEMS Mobile 2.0 with an alternative mobile device, for example, iPad / Tablet.
  • POEMS 2.0 and POEMS Mercury 
    Instantly generates an OTP with your POEMS Digital Token from POEMS SG 2.0 Mobile App, to be used to authenticate 2FA login to POEMS 2.0 & POEMS Mercury.

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