Frequently Asked Questions

General

 Can I submit online trades on POEMS while my account GSA linkage is still pending approval with CDP?


For SG trades, your online orders with payment mode of Cash or SRS or CPF will be rejected with the message ‘Invalid GSA Linkage’. You can submit SG orders via POEMS once your account GSA linkage has been approved by CDP. For foreign market trades, you can submit online orders prior to GSA linkage approval by CDP, provided you have completed Risk Warning Statement (RWS) and Customer Account Review (CAR) & Customer Knowledge Assessment (CKA) assessment.

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