Frequently Asked Questions

General

 How many force keys can I use?


Forced order is a pre-execution mechanism such that an order that is outside the forced order range from the Last Done Price must be confirmed or "forced" through.

Depending on the number of rewards points you have accumulated, the following apply:

Rewards Points Entitlements
0 - 100 No force key
101 - 1000 25 force keys per month*
1001 onwards 50 force keys per month**

For each force key entered, there will be a deduction of 20 reward points.
*You need to have a balance of at least 101 rewards points so you can use up to 25 force keys.
**You need to have a balance of at least 1,001 rewards points so you can use up to 50 force keys

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