Frequently Asked Questions
Payment & Settlement
How can I settle my trades?
There are several options for making payments for your trades.
To view the list of options, please refer here.
How do I apply for EPS Linkage service to link up my EPS account with my Account?
Phillip Securities Pte Ltd
250 North Bridge Road
#06-00 Raffles City Tower
Do note that EPS linkage activation takes 3-4 weeks to be effected. In the meantime, you can continue to do your trading but please make payment using cheque or internet bill payment.
Which bank account can I use for the EPS Linkage?
Can I link more than one bank account to my Account?
How do I make payment via EPS after the linkage is activated?
What is the cut-off time for making EPS fund transfers?
When are the shares bought due for delivery?
- Singapore (SGX)
- Australia (ASX)
- Belgium (EURONEXT Brussels)
- Canada (TSX)
- China A Shares (SSE-A via SH-HK Stock Connect)
- China B Shares (SSE, SZSE)
- France (EURONEXT Paris)
- Germany (FWB)
- Hong Kong (HKEx)
- Indonesia (IDX)
- Japan (TSE, JASDAQ)
- Malaysia (Bursa)
- Netherlands (AEX)
- Portugal (EURONEXT Lisbon)
- Philippines (PSE)
- South Korea (KRX)
- Sri Lanka (CSE)
- Taiwan (TWSE)
- Thailand (SET)
- Turkey (ISE)
- United States (NYSE, NYSE-MKT, NASDAQ)
- United Kingdom (LSE)
When does payment have to be made for shares bought?
|Regional Bourne||Settlement Date|
|Belgium (EURONEXT Brussels)||T+2|
|China A Shares (SSE-A via SH-HK Stock Connect)||T+1|
|China A Shares (SZ-HK Stock Connect)||T+1|
|China B Shares (SSE, SZSE)||T+3|
|France (EURONEXT Paris)||T+2|
|Hong Kong (HKEx)/Hong Kong Pre-IPO||T+2|
|Japan (TSE, JASDAQ)||T+3|
|Portugal (EURONEXT Lisbon)||T+2|
|South Korea (KRX)||T+2|
|United States (NYSE, NYSE-MKT, NASDAQ)||T+2|
|United Kingdom (LSE)||T+2|
What happens if I fail to pay or contra the purchase by due date?
Can I make partial payment for my shares bought?
When must I make payment for contra-loss?
Can my contra-profits of Stock A be used to net-off losses from Stock B?
What is the settlement currency for purchases of non-S$ denominated stocks?
What is the conversion rate for non-S$ denominated trades?
Can the settlement still be in S$ if I have opt to settle in the traded currency earlier?
Currency Conversion for client with Multi Currency Facility
Multi-Currency Facility is an added advantage for you to maintain foreign currency balances (USD, HKD, AUD, MYR, JPY, GBP, EUR, CNY and CAD) in your account for ease of trading and efficient management of your foreign currency denominated investments. Settlement for these shares can either be in the traded currency or in SGD. However, your account must have sufficient funds in the settlement currency to avoid incurring interest on debit balances.
To opt-in, login to POEMS > Click Stocks > Acct Mgmt > on the left panel, click Online Forms > Currency Conversion > select Opt in for Multi-Currency facility > Submit and input your POEMS password to confirm your submission.
Auto Currency Conversion Feature
In the event the ledger runs into deficit, arising from below transactions carried out on that day, auto-conversion will take place.
Transaction / Account Type
Cash Management (KC), Prepaid (CC), Custodian (C) Account, Margin (M) Account and Cash Plus Account
|1)Withdrawal of Money 2)Fees & Charges 3)Right Subscriptions||
|1)Purchase Contract 2)Contra Loss||
MYR Ledger only
The auto currency conversion feature is not applicable to the following transaction types:
- Settlement of purchase contracts.
- Settlement of contra losses.
For such transactions, client will need to login to POEMS > Stocks > Acct Mgmt > Online Forms > Currency conversion to submit the currency conversion accordingly.
Please be reminded that auto currency conversion does not apply to Cash trading, Investment Margin and Securities Financing account.