Frequently Asked Questions
CFD
How long does it take to open a Phillip CFD account?
Given that all requirements are met,
For existing POEMS account holders
The CFD trading facility will be activated within the same day via POEMS 2.0 Web, POEMS Mobile 2.0 and POEMS Mobile 3 App.
The CFD trading facility will be activated the next working day via POEMS Pro.
For new POEMS account holders
Account activation via POEMS will be within the same day.
Other faq that might help you
- How do I open a CFD account if I have an existing POEMS account?
- How do I open a CFD account if I am a new customer?
- How do I know if my CFD application is approved?
- Can I have more than one CFD account?
- Are there any maintenance fees for the CFD account?
- What is Amalgamation?
- Do I have to go through the Customer Knowledge Assessment (CKA) to trade CFDs?
- What happens if I do not meet the CKA (CFD) criteria?
- How can I reach the CFD team for CFD Enquiries?
- How do I deposit money into my CFD account?
- How do I convert the currency of funds in my CFD account?
- My CFD account is suspended. What should I do?
- How should I proceed after completing the E-learning for CKA (CFD)?
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