Frequently Asked Questions

Most Popular Questions

 I have forgotten my Trading Representative’s contact number. How can I retrieve it?

Your Trading Representative’s contact information can be retrieved via the methods shown below:

1) Login to POEMS 2.0 > My Setting > Contact Us

2) On POEMS 2.0 Homepage, click Phillip Chatbot (Orange logo located on the right screen) and type 'remiser details' to retrieve your Trading Representative’s contact details.

3) Login to POEMS Mobile 2 app > tap on the Menu > Help > Call Broker.

4) Login to POEMS Mobile 3 app > Me Tab > Support > Help Service > Call Broker.

Alternatively, you may call us at 6531 1555 for assistance to retrieve your Trading Representative’s contact details.

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