Frequently Asked Questions

Most Popular Questions

 I have forgotten my Trading Representative’s contact number. How can I retrieve it?


Your Trading Representative’s contact information can be found on POEMS 2.0.

Upon logging in to POEMS 2.0, you may click on “Settings” located top right corner > “My Account” to check your Trading Representative’s contact details.

You may also click Phillip Chatbot (bottom right) and type 'remiser details' to retrieve your Trading Representative’s contact details.

Alternatively, you may call us at 6531 1555 for assistance to retrieve your Trading Representative’s contact details.

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