Frequently Asked Questions
Most Popular Questions
What number should I call if I have enquiries regarding Forex/Futures (Phillip Nova) or CFD?
Forex/Futures (Phillip Nova)
For Forex/Futures product & account enquiries, please call 6538 0500 For Forex/Future technical support, please call 6597 3241
CFD
For trading CFDs under Phillip Nova, please call 6538 0500. For trading CFDs under Phillip Securities, please call 6336 4564.
Other faq that might help you
- Are my monies and assets custodised with Phillip Securities Pte Ltd (“PSPL”) safe?
- What is POEMS?
- Why is my account suspended and how can I re-activate it?
- I have forgotten my POEMS trading account password. How can I request a new password?
- I have forgotten my Account number. How can I retrieve it?
- What is W8/ W9 form and How do I submit it?
- I have forgotten my Trading Representative’s contact number. How can I retrieve it?
- Who can I contact if I would like to enquire about dealing matters?
- Who can apply for Trading Accounts?
- May I open an POEMS Trading Account if I have one with another securities firm?
- Can I open an POEMS Trading Account if I am residing overseas?
- What are your latest promotions?
- Why is my limit or market order not done when the market opens at 9.30am (EST) and why is my executed price different from the opening price shown on POEMS?
Did this answer your question?