Frequently Asked Questions
Most Popular Questions
What number should I call if I have enquiries regarding Forex/Futures or CFD?
Forex/Futures
For Forex/Futures product & account enquiries, please call 6538 0500
For Forex/Future technical support, please call 6531 1788
CFD
For CFD enquiries, please call 6336 4564
Other faq that might help you
- Are my monies and assets custodised with Phillip Securities Pte Ltd (“PSPL”) safe?
- Why is my account suspended and how can I re-activate it?
- I have forgotten my POEMS trading account password. How can I request a new password?
- I have forgotten my Account number. How can I retrieve it?
- What is W8/ W9 form and How do I submit it?
- I have forgotten my Trading Representative’s contact number. How can I retrieve it?
- Who can I contact if I would like to enquire about dealing matters?
- What number should I call if I have enquiries regarding Forex/Futures or CFD?
- What is POEMS?
- Who can apply for Accounts?
- May I open an Account if I have a trading account with another securities firm?
- Can I open an Account if I am residing overseas?
- What are your latest promotions?
- Why is my limit or market order not done when the market opens at 9.30am (EST) and why is my executed price different from the opening price shown on POEMS?
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