Frequently Asked Questions
Corporate Actions
How do I log in to submit my corporate action instructions?
On Desktop(Web)
Step 1: Visit the POEMS Homepage at https://www.poems.com.sg/ Step 2: Log in to your POEMS account Step 3: Under 'CATEGORY', select 'e-Corp Action Election' Step 4: Click on the Corporate Action Event that you would like to view or submit instruction(s) for Step 5: Complete and click 'Submit'
On Poems Mobile 2.0 App
Step 1: Tap into your POEMS Mobile 2.0 App Step 2: Log in to your POEMS account Step 3: Under 'Account Management', select 'e-Corp Action Election' to access your corporate action events Step 4: Click on the Corporate Action Event that you would like to view or submit instruction(s) for Step 5: Complete and tab on 'Submit'
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- How do I log in to submit my corporate action instructions?
- Will I receive a confirmation notification on the completed submission from Phillip Securities Pte Ltd?
- Can I amend my Corporate Action Event response if I have a change in mind after submitting?
- Is there an option to create a standing instruction?
- How do I cancel the standing instruction I have submitted?
- Will I receive any notification when a Corporate Action that required my attention is posted?
- What will happen if I miss the Closing Date for instruction submission for the corporate action event?
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