Frequently Asked Questions
CFD
Do I have to go through the Customer Knowledge Assessment (CKA) to trade CFDs?
As part of regulatory requirements, all retail investors are required to complete the Customer Knowledge Assessment (CKA) to trade CFDs.
You may declare your CKA status by logging in to POEMS Web > Acct Mgmt > Stocks > Online Forms > Trade Assessment & Acknowledgement > CAR & CKA Form
Other faq that might help you
- How do I open a CFD account if I have an existing POEMS account?
- How do I open a CFD account if I am a new customer?
- How long does it take to open a Phillip CFD account?
- How do I know if my CFD application is approved?
- Can I have more than one CFD account?
- Are there any maintenance fees for the CFD account?
- What is Amalgamation?
- What happens if I do not meet the CKA (CFD) criteria?
- How can I reach the CFD team for CFD Enquiries?
- How do I deposit money into my CFD account?
- How do I withdraw money from POEMS CFD MT5 account to POEMS CFD account?
- How do I convert the currency of funds in my CFD account?
- My CFD account is suspended. What should I do?
- How should I proceed after completing the E-learning for CKA (CFD)?
- How do I open an POEMS CFD MT5 account?
- How do I install POEMS CFD MT5 on Desktop and Mobile?
- How do I reset a POEMS CFD MT5 password?
- How do I deposit money into my POEMS CFD MT5 account?
- What currencies can I deposit into my POEMS CFD MT5 account?
- How do I open a POEMS CFD MT5 demo account?
- How do I know if my demo account is successfully opened?
- How do I login to my demo account?
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