Frequently Asked Questions


 I am currently overseas. Will I receive the ePIN Mailer or OTP?

Phillip Securities will continue to send you the OTP via SMS, and you should be able to receive them in case for personal SMS when you are overseas. However, you must have opened a Phillip Account with us locally at our Phillip Investor Centres (PICs) at the point of account opening.

Your receipt of the SMS OTP will also depend on your mobile network operator's roaming service and may subject to additional roaming surcharges.

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